Use ChatGPT directly on the website, even on YouTube! Add AI Copilot and get more done with your personal AI assistant/AI Companion.
Total ratings
4.42
(Rating count:
6,051)
Review summary
Pros
- Useful for annotating PDF documents
- Highlighter functionality
- Good for research and quick references
Cons
- Poor customer service and unclear communication
- Frequent issues with subscription charges
- The app's direction and UX changes are frustrating
Most mentioned
- Comparison to TinaMind, which is seen as more powerful or cheaper
- Problems with subscription billing and lack of support
- General frustration over the changes in functionality and interface
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Recent reviews
Recent rating average:
3.60
All time rating average:
4.42
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-11-02 | Aaron Lui | en | WHY DID LINER CITE WIKIPEDIA! I saw in the ad that it was supposed to cite reliable sources! TRASH! DON'T USE! I WILL UNINSTALL IF THIS DOESN'T GET FIXED. Edit: The filter seemed to help. I will change my rating now. | |
2024-07-23 | Samantha Black | en | PLEASE READ BEFORE GETTING! UPDATED REVIEW: They gave me a partial refund but charged me for the current rate, not the rate when I signed up so the refund was not accurate, but I didn't want to fight with them. There is no phone number to call and they only communicate via email. __________________________________________________________________________________________________________________ I recently had a frustrating experience with this AI service's customer support regarding an incorrect subscription charge. I intended to subscribe to the Professional Monthly Plan but was billed for an annual plan instead. Despite reaching out to support to confirm my plan and receiving an unclear confirmation email, I was unexpectedly charged 300 HUNDRED DOLLARS for an annual plan instead of the $25.99 monthly fee. I requested a refund for the unauthorized ANNUAL charge, not the monthly fee post-triaI, intending to pay for the $25 fee. Despite providing all necessary documentation, their response was unhelpful and failed to address my concern. This lack of clear communication and poor customer service has left me very dissatisfied. I never sign up for annual subscriptions for services like this since I am in school and will not use them the entire year, so having my preference changed was very upsetting. This whole experience has been extremely disappointing because I enjoyed using LINER for annotating pdf documents for school and enjoyed using the professional plan features. There is no phone number to call and speak to an actual person so the only communication is through email. When speaking through email they were no help and only kept suggesting that I can change my subscription preference next term which would be a year from now. I urge the company to improve their customer service and communication practices. According to other reviews, I am not the only one that has encountered this, so this is something on the companies end. Until then, I cannot recommend their service. | |
2024-11-15 | Pham Le Nam | vi | Hỗ trợ tôi cách hủy đăng ký gói dùng thử, tôi không muốn dùng nữa | |
2024-11-14 | Amogh | en | This WILL help you in research, and has unlimited Q. 5 stars. | |
2024-11-13 | Will Graham | en | Memo feature for highlights no longer works, text search does not work for highlighted text or memos only for the title of website themselves. | |
2024-10-25 | Hasan Asadi | |||
2024-10-20 | Coblosan Serentak | ms | Mantap | |
2024-10-14 | Myrna Kelly | it | Ciao! È un'estensione utile, ma preferisco ancora usare TinaMind, che ha più funzionalità. | |
2024-09-29 | Berton Ian | en | It's not bad, but in terms of functionality, I think TinaMind is more powerful. | |
2024-09-21 | Madison Francis | en | Explore new opportunities with us to increase revenue and expand your chrome extension. See how we can help you. Details at: https://extensionbuysell.com We are looking forward to working with you! Best regards, |
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