Forest - eBike Sharing

Name: Forest - eBike Sharing
Rating: 4.67 (7031 reviews)
Author: Human Forest

By: Human Forest

Use Forest eBikes to get where you need to go affordably and sustainably

Features & Capabilities

Forest is London’s homegrown shared eBike service. Unlock a bike for £1 and enjoy up to 30 free ride minutes on every PAYG ride, with thousands of bikes across 18 boroughs offering a fast, fun, emissions-free way to get around.

Choose PAYG, bundles, or Forest Plus for the best value. Getting started is simple: download the app, locate a nearby Forest bike on the map, unlock, and ride. Forest is B Corp Certified and has run a zero-emissions operation from day one; remember to ride safely and follow the safety guidance in the app. You can also earn extra free minutes by watching ads.

User Growth & Download Statistics

App

By:

Human Forest

Downloads:

296,104 5.06K

Rating:

4.67

(7,031) 84 new ratings

Version:

11.9.2 Last updated: 2026-06-25

Version code:

839

Creation date:

2023-03-24

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.DETECT_SCREEN_CAPTURE Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_ADSERVICES_TOPICS Low risk

Size:

90.95MB

Email:

*****@humanforest.co.uk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-01

Compare stats and ranking:

Ranking

# 127,794 ▲ 723

Other platforms

Forest - eBike Sharing (v11.10.0)

4.80

(778)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Human Forest

Google Play Store

https://play.google.com/store/apps/details?id=app.humanforest

Email:

*****@humanforest.co.uk

Website:

https://www.humanforest.co.uk

User Reviews

Users appreciate the quality of the physical bikes and the eco-friendly business model with free ride minutes. However, the app suffers from frequent crashes, poor user interface, and unreliable GPS, causing parking and ride-ending issues. Many users report confusing, hidden charges and poor communication about pricing changes. Customer service is often unhelpful or slow, exacerbating user frustration. Overall, the app's instability and pricing transparency problems undermine an otherwise positive bike-sharing experience.

Pros

The physical bikes themselves are generally liked and considered good quality by some users.
The app has a business model that some users appreciate, including free ride minutes and bundles.
Customer service can be responsive and helpful when reachable, with some users praising resolution speed.
The concept of daily free minutes is attractive to users, even if problematic.
The bikes provide a useful eco-friendly transport option that users value.

Cons

The app is highly unstable and glitchy, frequently crashing or freezing, especially when trying to scan, unlock, or end rides.
The app user interface and user experience are poorly designed, with issues like cluttered maps, lag, and difficulty in bike parking or end-ride confirmation.
GPS and parking zone features are unreliable, leading to incorrect charges for parking in forbidden areas or inability to end rides properly.
Pricing and charges are confusing and opaque, with multiple additional fees and changing rules often without clear communication, leading to unexpected high charges.
Customer service is often unresponsive, heavily reliant on unhelpful AI bots, and users feel ignored or mistreated regarding disputes and refunds.

Recent reviews

The problem is the app... The physical service is 4/5, they only lose a star because often the bikes are poorly maintained. The app itself totally sucks. 1/5. Very often, the app simply won't open if you're trying to pick up a bike or drop off a bike. I thought this might be my data but I tested other apps like Uber and they all opened and loaded fine. I bothered writing this review because I'm currently walking home after another time when the app just wouldn't open.

An*****, 2024-12-19

It didn't register the parking even though I parked it correctly and it also showed in the map that the bike was in the parking area, and the customer service did not help either as it wasn't working hours apparently, and now it's gonna charge me 3 time the amount I used the bike for, I demand a refund or compensation, the bike ID is 22046 if that helps