CallRota

CallRota replaces the shared on-call handset. Your team keeps one on-call number that never changes — CallRota routes every call and alarm to whoever is on the rota right now, on the phone they already carry.

HOW IT WORKS
• A customer calls your on-call number — it rings on the duty person's own phone
• An alarm (SMS or SCADA webhook) arrives — it lands as a notification
• No reaction? Reminders escalate, an automated voice call reads the alarm aloud, and the backup on-call is rung — until someone has taken it

FOR THE PERSON ON CALL
• No physical duty phone to carry, charge or hand over
• Work and private life kept separate — your private number is never shown
• Dial out from the team's on-call number, with speed-dial contacts
• Full alarm history with acknowledgement status

FOR THE PERSON RESPONSIBLE
• Seen-by receipts with timestamps and response times
• Automatic rota rotation — weekly, monthly or custom
• Every step logged and exportable for audits
• Multi-site: separate number, rota and rotation per team


Built for drainage, lifts, flood response, property & facilities and other UK teams of two to twenty who share one duty rota.

A CallRota subscription is required (7-day free trial at callrota.co.uk). Sign in with your mobile number — you receive a one-time code by SMS.