Reviews of Rently Smart Home

By: Rently

List of user reviews and ratings for Rently Smart Home

Total ratings

4.75 (Rating count: 2,400)

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Review summary

Users appreciate the convenience and customizable notifications of the Rently Smart Home app, as well as its keyless entry features. However, many report recurring camera bugs, app lag, battery warnings that are confusing or inaccurate, unreliable auto-lock functions, and login/account access difficulties. These issues often lead to frustration, including lockouts and slow support response, detracting from the overall experience despite the app's intended convenience and security benefits.

Pros

App provides convenience by allowing remote locking and unlocking of doors.
Customizable notifications keep users informed about home security events.
Supports multiple keyless entry codes and tracks which code was used.
Helps reduce anxiety about whether doors are locked or not.
Useful features for travelers and those seeking enhanced home security.

Cons

Frequent technical issues with camera functionality, including bugs and crashes.
App lags and is slow to update temperature or load camera views.
Problems with battery life and unclear low battery warnings leading to lockouts.
Auto-lock feature is unreliable or randomly activates, sometimes defeating its purpose.
Users experience difficulty logging in, account access issues, and insufficient support.

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User Reviews

Recent rating average: 3.60

All time rating average: 4.75

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22% (26)

Date	Author	Comment
2026-06-02	Tr*****	all the way helpful
all the way helpful
2026-05-28	is*****	awesome
awesome
2026-05-25	A'*****	This application does NOT have the luxury to be inadequate. For several days the app has been uncooperative. Not initiating commands to lock and unlocking itself in detrimental moments. This needs to be fixed right now. My service connection services are extremely up to par. Normally I am diplomatic and understanding, but this isn't area where it is warranted. Safety is not situation to be made lite. fix it.
This application does NOT have the luxury to be inadequate. For several days the app has been uncooperative. Not initiating commands to lock and unlocking itself in detrimental moments. This needs to be fixed right now. My service connection services are extremely up to par. Normally I am diplomatic and understanding, but this isn't area where it is warranted. Safety is not situation to be made lite. fix it.