What is Dialpad Chrome CTI?
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Extension summary
The Dialpad Chrome Extension makes calling and texting in your Chrome browser a breeze. Seamlessly click to call or text any phone number that appears in your browser and access powerful Dialpad features including your communications history, contact profiles, and call center status without leaving Chrome. Users can set up the Chrome extension in minutes and choose to use the extension in multiple preset apps without any additional configuration.
Click to call and text: Hover over numbers within your chrome browser tab to seamlessly dial and send messages with Dialpad. Click on Dialpad links even when they are not recognized as hyperlinks.
Chrome CTI dialer: Use the CTI to make and receive calls without leaving Chrome. Choose to set your call center status, set yourself to do-not-disturb, manage your contacts, and view all your recent communications history all within the dialer.
Effortless setup: Use the CTI with preset websites. No additional configuration needed.
Customizable settings: Opt out of preset websites or set up your own through your Dialpad web settings.
Getting started:
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- Allows calling and messaging directly from the browser without leaving Chrome.
- Customizable CTI settings and website integrations.
- Useful for making outbound calls easily and quickly.
- Recent updates added new features that improve usability.
- Frequent issues with the CTI feature not launching or working properly.
- Tech support is often unhelpful and lacks effective troubleshooting.
- Requires frequent reinstallation (2-3 times a week) for functionality.
- Integrations are finicky and unreliable.
- CTI feature not working or launching.
- Issues with tech support responsiveness.
- Frequent need for reinstallation.
- Utility for making calls from the browser.
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Extension safety
Risk impact
Dialpad Chrome CTI requires a few sensitive permissions. Exercise caution before installing.
Risk likelihood
Dialpad Chrome CTI is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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