Dialpad Chrome CTI

Embed the Dialpad CTI to make phone calls and send messages without leaving Chrome.
What is Dialpad Chrome CTI?
"Dialpad Chrome CTI" is a Chrome extension that simplifies calling and texting directly within your browser. With seamless click-to-call features, users can easily dial and send messages to any phone number seen on a page. The extension provides a powerful CTI dialer for managing calls, contacts, and communication history without leaving Chrome. Effortless setup and customizable settings enhance user experience, allowing integration with preferred websites and applications.

Extension stats

Users: 10,000+
Rating: 3.08 (13)
Version: 0.1.29 (Last updated: 2024-11-01)
Creation date: 2021-06-29
Risk impact: Moderate risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • tabs
  • notifications
  • storage
  • identity
  • contextMenus
  • scripting
  • enterprise.hardwarePlatform
Host permissions:
  • https://dialpad.com/*
Size: 1.03M

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

The Dialpad Chrome Extension makes calling and texting in your Chrome browser a breeze. Seamlessly click to call or text any phone number that appears in your browser and access powerful Dialpad features including your communications history, contact profiles, and call center status without leaving Chrome. Users can set up the Chrome extension in minutes and choose to use the extension in multiple preset apps without any additional configuration.

Click to call and text: Hover over numbers within your chrome browser tab to seamlessly dial and send messages with Dialpad. Click on Dialpad links even when they are not recognized as hyperlinks.

Chrome CTI dialer: Use the CTI to make and receive calls without leaving Chrome. Choose to set your call center status, set yourself to do-not-disturb, manage your contacts, and view all your recent communications history all within the dialer.

Effortless setup: Use the CTI with preset websites. No additional configuration needed.

Customizable settings: Opt out of preset websites or set up your own through your Dialpad web settings.

Getting started:

See more

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Allows calling and messaging directly from the browser without leaving Chrome.
  • Customizable CTI settings and website integrations.
  • Useful for making outbound calls easily and quickly.
  • Recent updates added new features that improve usability.
Cons
  • Frequent issues with the CTI feature not launching or working properly.
  • Tech support is often unhelpful and lacks effective troubleshooting.
  • Requires frequent reinstallation (2-3 times a week) for functionality.
  • Integrations are finicky and unreliable.
Most mentioned
  • CTI feature not working or launching.
  • Issues with tech support responsiveness.
  • Frequent need for reinstallation.
  • Utility for making calls from the browser.
Recent reviews
by Nick Nenashev, 2024-07-31

Good extension allows me to call and message without using the app.
by Jun Ling, 2024-05-23

Useful when I need to call customers back from gmail directly.
by Connor Smith, 2024-05-21
View all user reviews

Extension safety

Risk impact

Dialpad Chrome CTI requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

Dialpad Chrome CTI is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Promo images

Dialpad Chrome CTI small promo image
Small promo image

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