Dialpad Chrome CTI

Dialpad Chrome CTI

Embed the Dialpad CTI to make phone calls and send messages without leaving Chrome.

What is Dialpad Chrome CTI?
Dialpad Chrome CTI is a powerful Chrome extension designed to simplify communication. This extension allows users to make and receive calls, send messages, manage contacts and view communications history all within their browser. It also features seamless integration with preset websites, eliminating the need for additional configurations. With a user-friendly interface and customizable settings, Dialpad Chrome CTI makes browser-based communication effortless and efficient.
Merlin
Stats
Users: 10,000+
Rating: 2.00 (8)
Version: 0.1.23 (Last updated: 2024-04-30)
Creation date: 2021-06-29
Risk impact: Moderate risk impact
Risk likelihood: Low risk likelihood
Manifest version: 3
Permissions:
  • tabs
  • notifications
  • storage
  • identity
  • contextMenus
  • scripting
  • enterprise.hardwarePlatform
Host permissions:
  • https://dialpad.com/*
Size: 1.03M
Stats date:

Other platforms

Not available on Firefox
Not available on Edge
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Merlin
Summary

The Dialpad Chrome Extension makes calling and texting in your Chrome browser a breeze. Seamlessly click to call or text any phone number that appears in your browser and access powerful Dialpad features including your communications history, contact profiles, and call center status without leaving Chrome. Users can set up the Chrome extension in minutes and choose to use the extension in multiple preset apps without any additional configuration.

Click to call and text: Hover over numbers within your chrome browser tab to seamlessly dial and send messages with Dialpad. Click on Dialpad links even when they are not recognized as hyperlinks.

Chrome CTI dialer: Use the CTI to make and receive calls without leaving Chrome. Choose to set your call center status, set yourself to do-not-disturb, manage your contacts, and view all your recent communications history all within the dialer.

Effortless setup: Use the CTI with preset websites. No additional configuration needed.

Customizable settings: Opt out of preset websites or set up your own through your Dialpad web settings.

Getting started:

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User reviews
Can't even open the app on my Chromebook. Downloaded the App for Chrome. Installed the extension. Click on the extension to open the app, and get a blank screen with the message "Sorry! To use the Dialpad click-to-call feature, you need to install the Dialpad app."
by Chris Brown Chris Brown, 2024-03-22

Probably the worst extension of all time. Dialpad has no clue how to troubleshoot issues related to the click to dial functionality. They are literally just googling their support docs that I've already read while I'm on the phone with them. Pretty sure this might be the first time that this particular "support agent" is hearing about the CTI extension. POS.
by Cole Oliver Cole Oliver, 2024-02-28

The integrations are extremely finicky and unreliable. Paid ~$200 for a month of them trouble shooting their product without resolution. Got escalated to another tech support person when we went to cancel who wanted to start over troubleshooting. JustCall worked immediately and was cheaper.
by Ryan Ryan, 2023-12-21
View all user reviews
Safety
Risk impact

Dialpad Chrome CTI may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.

Risk likelihood

Dialpad Chrome CTI has earned a fairly good reputation and likely can be trusted.

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Promo video
Screenshots
Promo images
Dialpad Chrome CTI small promo image
Small promo image
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