What is OmniChat by Freshchat?
Extension stats
Ranking
Other platforms
Extension summary
Carry the Freshchat messenger on any chrome webpage — Close deals and support customers from anywhere.
- Let the experts do the talking
Assign conversations to an individual team member or to pre-created groups. Resolve them and convert them into Freshdesk tickets, if required.
- Show your messenger savvy side
Respond to conversations using words, emojis, or images. You can also attach FAQs or a canned response to your reply to fight the monotony and find a higher place on the productivity map.
- Use context to win big
Get all the intel you need from user profile and website navigation history to lead and ticket information from Freshsales and Freshdesk to respond confidently.
- Never miss a reply
User reviews
Extension safety
Risk impact
OmniChat by Freshchat requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
OmniChat by Freshchat has earned a fairly good reputation and likely can be trusted.
Similar extensions
Here are some Chrome extensions that are similar to OmniChat by Freshchat: