XAD Client Addon for FS&FD
What is XAD Client for FD&FS v2.0.1229?
XAD Client for FD&FS v2.0.1229 is a Chrome Extension that serves as a Computer Telephony Integrations (CTI) Agent Desktop Application for integrating Freshdesk and Freshsales CRM(s) with a focus on Call Center Agents. It enables features such as caller identification, making and receiving calls, call logging and recording, and additional functionalities like agent information, pause/unpause, call waiting, and logout.
Extension stats
Rating: 5.00
(2)
Creation date: 2020-12-31
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
Size: 182.27K
Email: su*****@cloudpbx.vn
URLs: Website ,Privacy policy
Other platforms
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Not available on Edge
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Extension summary
XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for Freshdesk and Freshsales CRM(s) integration, special designed for Call Center Agent / Contact Center Agent. Using for Linux and Windows. How it works?
- Go to the Chrome web store, search the XAD key word then Add to your chrome
- Login into XAD Extension with your individual call center account
- Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
- Click on a phone number and make a call
- Make outgoing calls via call bar
- All your calls will automatically get logged and recorded in your XAD account
- More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout
User reviews
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Rất tiện ích
Extension safety
Risk impact
XAD Client for FD&FS v2.0.1229 requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
XAD Client for FD&FS v2.0.1229 is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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