XAD Client for FD&FS v2.0.1229

XAD Client Addon for FS&FD

What is XAD Client for FD&FS v2.0.1229?

XAD Client for FD&FS v2.0.1229 is a Chrome Extension that serves as a Computer Telephony Integrations (CTI) Agent Desktop Application for integrating Freshdesk and Freshsales CRM(s) with a focus on Call Center Agents. It enables features such as caller identification, making and receiving calls, call logging and recording, and additional functionalities like agent information, pause/unpause, call waiting, and logout.

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Extension stats

By: https://www.cloudpbx.vn

View on Chrome Web Store

Users: 38 ▲ 1

Rating: 5.00 (2)

Version: 2.0.1229 (Last updated: 2020-12-31)

Creation date: 2020-12-31

Risk impact: High risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 2

Permissions:

activeTab
tabs
https://*/*
file:///*/*
notifications
storage

Size: 182.27K

Email: su*****@cloudpbx.vn

URLs: Website ,Privacy policy

Ranking

# 93031 ▲ 187

Other rankings

#32947 in Workflow & Planning ▲ 43

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for Freshdesk and Freshsales CRM(s) integration, special designed for Call Center Agent / Contact Center Agent. Using for Linux and Windows. How it works?

Go to the Chrome web store, search the XAD key word then Add to your chrome
Login into XAD Extension with your individual call center account
Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
Click on a phone number and make a call
Make outgoing calls via call bar
All your calls will automatically get logged and recorded in your XAD account
More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout

User reviews

ứng dụng hỗ trợ tốt cho điện thoại viên làm việc.

Le Thanh Hai, 2021-07-05

Rất tiện ích

Le Ngoc Han (Celia), 2021-01-08

View all user reviews

Extension safety

Risk impact

XAD Client for FD&FS v2.0.1229 requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.