XAD Client for FD&FS v2.0.1229

XAD Client Addon for FS&FD
What is XAD Client for FD&FS v2.0.1229?
XAD Client for FD&FS v2.0.1229 is a Chrome Extension that serves as a Computer Telephony Integrations (CTI) Agent Desktop Application for integrating Freshdesk and Freshsales CRM(s) with a focus on Call Center Agents. It enables features such as caller identification, making and receiving calls, call logging and recording, and additional functionalities like agent information, pause/unpause, call waiting, and logout.

Extension stats

Users: 34 ▼ -2
Rating: 5.00 (2)
Version: 2.0.1229 (Last updated: 2020-12-31)
Creation date: 2020-12-31
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
  • activeTab
  • tabs
  • https://*/*
  • file:///*/*
  • notifications
  • storage
Size: 182.27K

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for Freshdesk and Freshsales CRM(s) integration, special designed for Call Center Agent / Contact Center Agent. Using for Linux and Windows. How it works?

  • Go to the Chrome web store, search the XAD key word then Add to your chrome
  • Login into XAD Extension with your individual call center account
  • Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
  • Click on a phone number and make a call
  • Make outgoing calls via call bar
  • All your calls will automatically get logged and recorded in your XAD account
  • More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout

User reviews

ứng dụng hỗ trợ tốt cho điện thoại viên làm việc.
by Le Thanh Hai, 2021-07-05

Rất tiện ích
by Le Ngoc Han (Celia), 2021-01-08
View all user reviews

Extension safety

Risk impact

XAD Client for FD&FS v2.0.1229 requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

XAD Client for FD&FS v2.0.1229 is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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