XAD Client for SF v2.1.0820

XAD Client intergrate with Salesforce CRM - SHOPEE

What is XAD Client for SF v2.1.0820?

XAD Client for SF v2.1.0820 is a unique Chrome extension designed to enhance call center agent's experience by integrating Salesforce CRM with an agent desktop application. It allows agents to log in with their call center accounts, receive incoming calls with caller identification, make outgoing calls, and automatically record all calls in their XAD accounts. Notably, it includes special features such as agent information, pause, unpause, show call waiting, and logout.

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Extension stats

By: https://www.cloudpbx.vn

View on Chrome Web Store

Users: 483 ▼ -11

Version: 2.1.0820 (Last updated: 2021-10-21)

Creation date: 2021-06-27

Risk impact: High risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 2

Permissions:

activeTab
tabs
https://*/*
file:///*/*
notifications
storage

Size: 156.67K

Email: su*****@cloudpbx.vn

URLs: Website ,Privacy policy

Ranking

# 41697 ▼ 511

Other rankings

#27142 in Workflow & Planning ▼ 57

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

XAD Client intergrate with Salesforce CRM XAD Client SF (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for Salesforce CRM(s) integration, special designed for Call Center Agent / Contact Center Agent. How it works?

Go to the Chrome web store, search the CloudXAD key word then Add to your chrome
Login into XAD Extension with your individual call center account
Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
Click on a phone number and make a call.
Make outgoing calls via call bar
All your calls will automatically get logged and recorded in your XAD account
More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout

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