XAD Client for CRM
XAD Client for CRM - Chrome Extension
XAD Client for CRM is a Chrome Extension that integrates with popular CRM platforms like Freshdesk, Freshsales, Salesforce, and Zendesk. It provides call center agents with features like caller identification, click-to-call, call logging, agent information, and more. Enhance your workflow with XAD Client for CRM.
Extension stats
Rating: 5.00
(1)
Creation date: 2023-06-07
Risk impact: High risk impact
Risk likelihood:
Manifest version: 3
Permissions:
Host permissions:
Size: 723.97K
Email: su*****@cloudpbx.vn
URLs: Website ,Privacy policy
Other platforms
Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary
Welcome to XAD Extension XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for CRM(s) integration (Freshdesk, Freshsales, Salesforce, Zendesk) specially designed for Call Center Agent/Contact Center Agent. Using for Windows, Linux and MacOS. How does it work?
- Go to the Chrome web store, search for the XAD keyword then add it to your chrome.
- Login into XAD Extension with your individual call center account.
- Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
- Click on a phone number and make a call.
- Make outgoing calls via the call
- All your calls will automatically get logged and recorded in your XAD account.
- More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout.
Change log v2.5.7
- Update CSAT by queue and by agent.
User reviews
good
Extension safety
Risk impact
XAD Client for CRM v2.5.7 requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
XAD Client for CRM v2.5.7 may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.
Upgrade to see risk analysis details
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