XAD Client for CRM v2.1.1007

XAD Client Addon for CRM

XAD Client for CRM v2.1.1007 - Chrome Extension

XAD Client for CRM v2.1.1007 is a Computer Telephony Integrations (CTI) agent desktop application for CRM(s) integration (Freshdesk, Freshsales, Salesforce, Zendesk), specially designed for Call Center Agents. It allows agents to receive incoming calls with caller identification, make outgoing calls, log and record all calls automatically, and provides additional features like Agent Information, Pause/Unpause, Call Waiting, and Logout.

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Extension stats

By: https://www.cloudpbx.vn

Users: 62

-6

Version: 2.1.1007 (Last updated: 2021-10-13)

Creation date: 2021-04-29

Risk impact: High risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 2

Permissions:

activeTab
tabs
https://*/*
file:///*/*
notifications
storage

Size: 193.54K

Email: su*****@cloudpbx.vn

URLs: Website ,Privacy policy

Ranking

# 82,131 ▼ 1,601

Other rankings

#31518 in Workflow & Planning ▼ 196

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for CRM(s) integration (Freshdesk, Freshsales, Salesforce, Zendesk), special designed for Call Center Agent / Contact Center Agent. Using for Linux and Windows. How it works?

Go to the Chrome web store, search the XAD key word then Add to your chrome
Login into XAD Extension with your individual call center account
Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
Click on a phone number and make a call
Make outgoing calls via call bar
All your calls will automatically get logged and recorded in your XAD account
More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout

Extension safety

Risk impact

XAD Client for CRM v2.1.1007 requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.