Pacific Power

Name: Pacific Power
Rating: 1.8 (180 reviews)
Author: KUBRA Arizona, Inc.

By: KUBRA Arizona, Inc. App

Utilities

Overview

Version:

5.0.1

Last updated: 2025-10-02

Ranking

#173,355 ▼ 1,090

Overall

Features & Capabilities

Pacific Power is a free app that lets you pay your bill, report outages, and check outage status from anywhere, 24/7. It provides bill-ready and payment alerts to keep you up-to-date, especially during storms.

Easily manage multiple electric accounts, view balances, and pay securely by debit card, credit card, or bank transfer. Receive outage restoration alerts, fast access to customer service, and stay informed with the latest news and tips. Note: data charges may apply for notifications and card payments may incur fees.

User Growth & Download Statistics

App Energy Payments Communication

By:

KUBRA Arizona, Inc.

Rating:

1.80

(180)

Version:

5.0.1 Last updated: 2025-10-02

Version code:

878406893

Creation date:

2015-04-27

Compatible devices:

Size:

27.82MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 173,355 ▼ 1,090

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

KUBRA Arizona, Inc.

Apple Apps Store

https://apps.apple.com/us/app/pacific-power/id969606122

Website:

http://www.ifactorinc.com

User Reviews

Users generally can view their electricity usage and pay bills, and an outage map helps during outages. However, the app suffers from persistent authentication and payment problems: frequent password resets and login failures, unreliable biometrics, unclear or missing pending payment indicators, activation/sign-in loops, and annoying UI friction. Core features exist but stability and authentication reliability need significant fixes.

Pros

Core functionality exists to view usage and pay bills.
Outage map provides outage information during events.
The app exposes usage data and billing history for users.

Cons

Frequent login and password reset failures, with resets not arriving or links missing.
Biometric logins (Face ID/Touch ID) don’t persist or reliably work, forcing password entry.
Billing status is unreliable (pending payments not clearly shown, risk of duplicate charges).
Activation and sign-in flows can loop or fail, with activation links not functioning.
UI/UX friction and instability (login screen issues, repeated sign-outs, input barriers).

Recent reviews

1. Face ID - PLEASE make the app store my Face ID for more than a week or two. Most of us pay our bill once a month. And every month it tells me that I’ve been logged out and I need to enter my password. And then every month it asks (again) if I want to remember my Face ID and I say yes. Yet every month I’m logged out again. 2. Amount Due - This doesn’t update immediately after making payment, and like others have mentioned it’s very easy to make a double payment because it looks like the first one didn’t apply. Aside from those two issues, the app is easy to use and has potential. But those same issues have been a problem for *at least* 3-4 years if not longer.