Vivid Seats | Buy Tickets

Name: Vivid Seats | Buy Tickets
Rating: 4.7 (399968 reviews)
Author: Vivid Seats LLC

By: Vivid Seats LLC App

Concerts, Sports & Theater

Overview

Version:

2026.136.1

Last updated: 2026-08-12

Features & Capabilities

Vivid Seats Chrome extension brings the mobile-first ticket marketplace to your browser, helping fans discover and secure tickets to live events across the country. Buy and sell tickets for sports, concerts, and theater with trusted in-app security and the 100% Buyer Guarantee.

Key features include Vivid Seats Rewards, mobile ticket access, interactive seating maps, personalized recommendations, secure sign-in and checkout, and easy search filters to find the perfect seats near you.

User Growth & Download Statistics

App Shopping Marketplaces Entertainment Sports

By:

Vivid Seats LLC

Rating:

4.70

(399,968) 753 new ratings

Version:

2026.136.1 Last updated: 2026-08-12

Version code:

889628864

Creation date:

2015-02-11

Compatible devices:

Size:

182.53MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-29

Compare stats and ranking:

Ranking

# 1,079 ▲ 2

Other rankings

#5 in ticket keyword 9 #7 in concert keyword 5 #30 in event keyword 20 ▲ 3

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Vivid Seats LLC

Apple Apps Store

https://apps.apple.com/us/app/vivid-seats-buy-tickets/id963355757

Website:

https://www.vividseats.com/vivid-seats-app.html

User Reviews

Users like Vivid Seats for its ease of use, discounts, and buyer protection, and many rely on it as a primary ticket source. However, frequent complaints include poor customer service, tickets that aren’t delivered or are wrong, difficulties obtaining refunds, reports of fake tickets and unhonored guarantees, pricing concerns, and inaccurate seat listings or limited views. These recurring issues significantly impact trust despite its otherwise strong features.

Pros

Easy-to-use and efficient app/interface.
Discounts and a rewards program that provide savings.
Buyer guarantee that offers protection when sellers fail or tickets aren’t delivered.
Widely used as a go-to source for tickets with a large selection.

Cons

Poor and unresponsive customer service across many reviews.
Tickets not delivered or shown in-app, plus issues with duplicates and refunds.
Reports of fake tickets and failure to honor ticket guarantees.
Pricing issues, including overcharges and unreliable price guarantees.
Inaccurate seat listings or limited views, and last-minute delivery problems.

Recent reviews

I strongly caution anyone buying tickets through Vivid Seats, especially for events requiring Ticketmaster transfer. I bought tickets in February for a RÜFÜS DU SOL concert in August, paying months in advance and doing everything I was instructed to do. On the day of the show, the tickets still weren't in my Ticketmaster account. I had all receipts and confirmation numbers. I spent over three hours on the phone with Vivid Seats before the concert, but they said the tickets showed "delivered" and there was nothing they could do, and told me to go to the box office. The box office couldn't help either, since the tickets weren't in my name and Vivid Seats was the third-party seller. After 40 more minutes at the box office, management investigated and confirmed the tickets had been issued under someone else's name and couldn't be transferred to us, so we were denied entry despite having valid proof of purchase. The venue gave us written documentation of this. We ended up buying a second set of tickets at the box office just to get in — paying twice for one concert. Vivid Seats never took responsibility. They wouldn't escalate my call and kept saying it was "under investigation," even after I sent screenshots proving the tickets never appeared in my Ticketmaster account. Showing a ticket as "delivered" in their system does not mean it was ever usable. I'm now disputing the charge with my credit card company using the venue's documentation. Vivid Seats advertises a 100% ticket delivery guarantee on their website — they did not honor it, and three different reps failed to resolve the issue over multiple calls. If you can't risk being turned away at the door, buy directly from the venue or its authorized platform. Do not use a third-party seller like Vivid Seats.

by Ka*****, 2026-08-20

Waiting twenty mins no answer still. Lame customer service!! They’re useless powers they give their people. Emails you can’t reply to. It popped up a 15% off then told me I couldn’t use it at all. Haven’t got birthday gift in 6 years on site. Realizing I should start looking elsewhere