Features & Capabilities

Included Health is a free, employer-provided health benefit (not insurance) that helps members track healthcare spending, find high-quality doctors, and get 24/7 health advice through app, phone, or online.

Key features include 24/7 access to board-certified doctors and therapists, unbiased insurance and claims support, and expert second opinions from thousands of specialists. It emphasizes inclusive care across communities, with a simple workflow: download the app, enter your employer, and start using your benefits at no cost.

User Growth & Download Statistics

By:
Included Health, Inc.
Rating:
4.90
(32,530)
284 new ratings
Version:
2026.28.3 Last updated: 2026-07-11
Version code:
888135344
Creation date:
2014-08-23
Compatible devices:
Size:
300.64MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-14
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Included Health, Inc.
Apple Apps Store
https://apps.apple.com/us/app/included-health/id907304333
Website:
https://www.includedhealth.com

User Reviews

Reviews praise Included Health for helping find doctors, coordinating records, and offering convenient care with caring providers and telehealth. However, frequent app bugs, login problems, poor notifications, inconsistent support, and location/navigation issues hinder usability. Overall, strong potential when functioning, but reliability and usability problems are the main drawbacks.
Pros
  • Helps users find highly qualified doctors and coordinate care (records gathering, referrals, bedside manner).
  • Convenient benefits integration and easy access to care.
  • Caring, professional providers with thorough explanations and good bedside manner, including telehealth options.
  • Helpful and friendly support staff (e.g., Ashley).
  • Telehealth options and real-time guidance.
Cons
  • App reliability issues: persistent bugs, broken provider search, chat messages out of order or duplicated, and inability to change location after selecting virtual care.
  • Login/account access problems: repeated login loops and difficulty staying signed in.
  • Inadequate notifications: lack of text/push/email alerts leading to missed appointments and charges.
  • Inconsistent or unhelpful support: rude staff or responses that don’t address concerns.
  • Location/navigation issues: incorrect nearby provider suggestions and hard-to-use navigation or location changes.
Recent reviews
Had Issues Setting up at first History and Normal things. App was being very Glitchy. Spent better part of early Morning trying to list Medications On and Confirm for Appointment.
by Ma*****, 2026-06-25

This app works OK, but the service doesn’t let you have an extended conversation with a health provider. Instead, every time I send a message there’s a multi hour delay, and then someone looks at it, tries to fix the issue, closes up the thread, and then I have to start a new thread if they don’t do things right. This is a good idea in concept, but the way that conversations with care providers happen leaves a lot to be desired.
by Re*****, 2026-06-24
View all user reviews ›

Best Included Health Alternatives

Here are some Apple apps that are similar to Included Health: