Accolade, Inc.

Name: Accolade, Inc.
Rating: 4.8 (41406 reviews)
Author: Accolade, Inc.

By: Accolade, Inc. App

Health & Fitness

Overview

Version:

16.2.4

Last updated: 2026-06-17

Ranking

#7,036 ▼ 164

Overall

Features & Capabilities

Accolade Health Assistant delivers personalized healthcare on your phone with integrated access to benefits and clinical guidance. It now includes virtual urgent and primary care physicians, therapists, and medical specialists to support whole-person care that fits your goals and schedule.

Securely message your health assistant, get answers about coverage and benefits, and connect with providers 24/7. Access mental health care, nationwide specialists, local physicians, and tools like the virtual wallet and prescription benefit card to manage bills and care for your family.

User Growth & Download Statistics

App Communication Privacy & Security

By:

Accolade, Inc.

Rating:

4.80

(41,406) 107 new ratings

Version:

16.2.4 Last updated: 2026-06-17

Version code:

887059713

Creation date:

2017-02-15

Compatible devices:

Size:

241.72MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 7,036 ▼ 164

Other platforms

Accolade, Inc. (v16.2.0(202604171454))

411,698 4.61

(8,686)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Accolade, Inc.

Apple Apps Store

https://apps.apple.com/us/app/accolade-inc/id1203452254

Website:

http://www.accolade.com/

User Reviews

Overall, users report a reliability nightmare: persistent authentication/login failures, frequent crashes or ‘not loading’ errors, and a hard-to-use interface that makes finding claims, coverage details, or providers frustrating. Customer support is often blamed for slow or unhelpful responses, and some integrations (like EOB/Create Health) are inconsistent. A minority note convenient access to benefits and provider contact info, but these positives are far outweighed by reliability and usability concerns.

Pros

Convenience for navigating insurance coverage and quick access to provider contact information.
Helpful for understanding benefits and coverage details in one place.
Some reviewers report positive experiences with customer service.

Cons

Frequent login/authentication problems (login failures, password/PIN issues, codes not arriving or timing out).
App instability and crashes, with errors that prevent use or loading issues.
Hard-to-navigate interface; difficult to find doctors, claims, or plan details; non-intuitive UX.
Unhelpful or slow customer support and repeated loops without resolution.
Inaccurate or inconsistent coverage information and poor integration with external systems (e.g., EOB, Create Health).

Recent reviews

EOBs don't show. Notifications pane shows blank despite indicating there are notifications. Pressing on settings does nothing. Needs some work

by My*****, 2026-07-15

Worst insurance app ever. It doesn’t offer digital cards, you take a picture of your physical card. To top it off, the default shape of the crop box isn’t even a rectangle - which is the physical card’s shape. I haven’t even explore the rest, pretty sure it’s just as useless.