Accolade Care

Name: Accolade Care
Rating: 4.9 (2374 reviews)
Author: Accolade, Inc.

By: Accolade, Inc.

Medical

Features & Capabilities

Accolade Care provides virtual primary care and mental health services to members through their employer or health plan. Board-certified physicians with an average of 15 years' experience diagnose, treat, and prescribe online, available 365 days a year via phone or computer. Our clinicians address a wide range of conditions and emphasize whole-person health, combining medical care with mental health support.

Online visits cover urgent care, chronic condition management, preventive care, and therapy. Therapists offer single or recurring sessions, and prescriptions for non-controlled medications can be issued for up to 90 days. Note: online therapy is for members 18 years and older.

User Growth & Download Statistics

App Communication Education

By:

Accolade, Inc.

Rating:

4.90

(2,374) 22 new ratings

Version:

6.89.0 Last updated: 2026-06-17

Version code:

887054171

Creation date:

2022-12-13

Compatible devices:

Size:

183.78MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 38,101 ▲ 162

Other platforms

Accolade Care (v6.88.0)

8,396 4.11

(75)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Accolade, Inc.

Apple Apps Store

https://apps.apple.com/us/app/accolade-care/id1640306909

Website:

https://www.accoladecare.com

User Reviews

User feedback is mixed: many praise Accolade Care for convenient remote visits and high-quality doctors, with fast scheduling and broad doctor access. However, repeated login crashes, app instability, and heavy authentication friction hinder use. Messaging is often inaccessible in-app, and billing/insurance issues hinder trust. Some reviews also note delays in charting and prescription processing and inconsistent customer support. Overall, strong potential when the app works, but reliability and support need improvement.

Pros

Convenient at-home/remote care with access to many doctors.
Doctors are thorough, knowledgeable, and attentive.
Easy to use platform for many users.
Fast scheduling and easy appointment setup.
Helps manage health from home and reduces need for in-person visits.

Cons

Frequent login crashes and overall app instability.
In-app messaging is not accessible; must use the website.
Billing and insurance charges and related disputes.
Delays in care, charting, and prescription processing.
Poor customer support responsiveness.

Recent reviews

I have Covered Calif Blueshield. Blueshield offers Accolade for online visits and a primary care doctor. I met a Dr. Purnima Rao and she is fabulous. She is detailed, thorough in her questions and and problem solving, very knowledgeable and caring. She takes time and doesn’t rush you through your appointment. I am very pleased with my experience as you will be too. If you can choose your doctor , may I suggest Dr.Rao , you will be pleasantly pleased.

by Re*****, 2026-06-17

Thank you for calming me down service on the phone was very helpful and detailed, explained me how to download and get mi insurance, plus the doctors were really nice!