HY

Name: HY
Rating: 4.8 (37001 reviews)
Author: Teladoc

By: Teladoc App

HealthiestYou - Doctors 24/7

Overview

Version:

5.31

Last updated: 2026-08-20

Ranking

#7,597 ▼ 11

Overall

Features & Capabilities

HY delivers 24/7 access to doctors for diagnosis and treatment, price comparisons for procedures, prescription shopping, and quick provider research — all in one app. Use your HealthiestYou membership to maximize connectivity, savings, and geo-sensitive reminders for affordable, informed care.

Note: An existing HealthiestYou membership (provided by your employer or group administrator) is required to activate mobile access. If you haven’t activated access yet, you’ll need Primary Member details to verify eligibility. Also, continued GPS use may impact battery life.

User Growth & Download Statistics

App Education Privacy & Security

By:

Teladoc

Rating:

4.80

(37,001) 85 new ratings

Version:

5.31 Last updated: 2026-08-20

Version code:

889308089

Creation date:

2015-04-04

Compatible devices:

Size:

379.20MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-31

Compare stats and ranking:

Ranking

# 7,597 ▼ 11

Other platforms

HY (v5.32)

342,989 4.38

(5,100)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Teladoc

Apple Apps Store

https://apps.apple.com/us/app/hy/id968130199

Website:

http://www.healthiestyou.com/

User Reviews

HY offers strong telehealth benefits—fast, knowledgeable care and easy access to meds without leaving home. However, the experience is hampered by persistent technical problems: login failures, constant crashes, server errors, and unreliable scheduling/call connectivity. Users report long lobby waits, canceled visits, and providers not joining calls. Several features fall short of expectations, indicating reliability varies widely. Overall, HY can be very convenient when functioning, but reliability appears inconsistent across reviews.

Pros

Very convenient telehealth with no commuting or waiting rooms.
Doctors are knowledgeable, thorough, and explain treatment clearly.
Quick appointments and the ability to obtain medications without in-person visits.
Helpful and timely interactions in some cases, including rapid assessments.
Positive experiences when the system works, with simple, effective care.

Cons

Frequent technical issues: app crashes and server errors that render the app unusable.
Login/authentication problems and password reset failures, sometimes preventing access.
Scheduling and call issues: long virtual lobby waits, canceled appointments, and providers not joining calls; difficulty rescheduling.
Missing or broken features relative to app descriptions (e.g., not showing past providers, not responding to dates), suggesting an overhaul is needed.
Inconsistent care outcomes and issues with getting prescriptions or appropriate treatment in some cases.

Recent reviews

I’ve had technical issues with the app nearly every time I’ve used it. Today when I tried to “start my journey” with a new provider, I got an error message saying my session had expired, and I was logged out. When I logged in again, the same thing happened, on both my iPhone and my iPad, again and again. I tried to submit a ticket with tech support, and that resulted in more errors. When I called and requested tech support that way, I was connected with a person who could put me in touch with a provider but wasn’t actually with tech support. I hate this app.

by AR*****, 2026-08-16

The docs are great for the most part. But the app itself is not even remotely user friendly. If you have a regular doc under one of the specialist areas, there is supposed to be a follow up button where you can message them if there is an issue with medication or something, but sometimes the button just isn’t there. Try to send them an image they asked for? Good luck! You can try to upload it to your medical info but that doesn’t guarantee they will be able to see it.