HY

Name: HY
Rating: 4.8 (36891 reviews)
Author: Teladoc

By: Teladoc

HealthiestYou - Doctors 24/7

Features & Capabilities

HY delivers 24/7 access to doctors for diagnosis and treatment, price comparisons for procedures, prescription shopping, and quick provider research — all in one app. Use your HealthiestYou membership to maximize connectivity, savings, and geo-sensitive reminders for affordable, informed care.

Note: An existing HealthiestYou membership (provided by your employer or group administrator) is required to activate mobile access. If you haven’t activated access yet, you’ll need Primary Member details to verify eligibility. Also, continued GPS use may impact battery life.

User Growth & Download Statistics

App Education Privacy & Security

By:

Teladoc

Rating:

4.80

(36,891)

Version:

4.2.0 Last updated: 2026-04-21

Version code:

882992481

Creation date:

2015-04-04

Compatible devices:

Size:

89.89MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 7,497 ▲ 1

Other platforms

HY (v4.2.0)

338,777 4.40

(5,089)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Teladoc

Apple Apps Store

https://apps.apple.com/us/app/hy/id968130199

Website:

http://www.healthiestyou.com/

User Reviews

HY offers strong telehealth benefits—fast, knowledgeable care and easy access to meds without leaving home. However, the experience is hampered by persistent technical problems: login failures, constant crashes, server errors, and unreliable scheduling/call connectivity. Users report long lobby waits, canceled visits, and providers not joining calls. Several features fall short of expectations, indicating reliability varies widely. Overall, HY can be very convenient when functioning, but reliability appears inconsistent across reviews.

Pros

Very convenient telehealth with no commuting or waiting rooms.
Doctors are knowledgeable, thorough, and explain treatment clearly.
Quick appointments and the ability to obtain medications without in-person visits.
Helpful and timely interactions in some cases, including rapid assessments.
Positive experiences when the system works, with simple, effective care.

Cons

Frequent technical issues: app crashes and server errors that render the app unusable.
Login/authentication problems and password reset failures, sometimes preventing access.
Scheduling and call issues: long virtual lobby waits, canceled appointments, and providers not joining calls; difficulty rescheduling.
Missing or broken features relative to app descriptions (e.g., not showing past providers, not responding to dates), suggesting an overhaul is needed.
Inconsistent care outcomes and issues with getting prescriptions or appropriate treatment in some cases.

Recent reviews

This is hands down the worst telehealth company I’ve ever dealt with. The staff is poorly trained, and every time I call I get different (and usually wrong) information. I haven’t been able to log into my account for days, and it’s nearly impossible to reach anyone who actually knows what they’re doing. When I finally got an appointment, I sat in the virtual lobby for 45 minutes before it was canceled. Then I found out providers often don’t even join the calls. To make it worse, they call from blocked numbers, so if your phone filters those, you’ll never even get the call. I’ve spent over two hours just trying to get a basic appointment. Absolutely horrific customer service.

by Mb*****, 2026-04-08

Always has technical issues. I could not even do my counseling appointment last week because we couldn’t connect on the app. It constantly crashes and has errors not letting me update medical information. Now for the last month it says I have 18 missed messages.