Features & Capabilities

Access Simplex® Fire Alarm Network information by connecting to a TrueSite Workstation (TSW) using a Mobile Client: • Enables an iPhone, iPad, or iPod touch mobile device to become a TSW Mobile Client providing fire alarm network annunciation access with restricted features similar to a PC based Remote Client • Mobile device must be able to access the local area network (LAN) where the TrueSite Workstation server is connected • Compatible with 3G and 4G cellular service via VPN (virtual private network) connection • Connect an essentially unlimited number of TSW Mobile Clients for simultaneous status information access • View the TrueSite Workstation status of: Fire Alarm, Priority 2, Supervisory, and Trouble conditions

Limited control functions can be accessed by password controlled login and by designated mobile device for system testing: • For applications where agency listing and approvals are not required, and where operation is permitted by the local authority having jurisdiction (AHJ), Civil Defense, or equal; and for qualified and authorized fire responder/life safety site personnel to use during system testing • Non-listed control functions include: Alarm, Priority 2, Supervisory, and Trouble Acknowledge; Alarm Silence, Priority 2 Reset, and System Reset; utility and audio controls • Mobile control functions provide a convenient and efficient method for authorized personnel to access system information during initial system setup, system commissioning, and subsequent system service activity • With the TSW Mobile Client, the TrueSite Workstation response to system testing is readily available to authorized personnel at the test location without requiring someone at the TSW to respond, and without requiring use of a laptop computer

User Growth & Download Statistics

App
By:
Johnson Controls, Inc.
Rating:
2.90
(10)
2.90
Version:
2.0.1 Last updated: 2026-02-19
Version code:
882305938
Creation date:
2014-04-28
Compatible devices:
Size:
70.80MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-10
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Johnson Controls, Inc.
Apple Apps Store
https://apps.apple.com/us/app/tsw-mobile-client/id858570597

User Reviews

Hasn’t worked since they updated it to the atrocious new design. Works on old iPhone 11, not on any newer iPhone.
by Du*****, 2026-01-08

Ever since the update, none of our iPhones will work with the app. However, Our android users work
by Ma*****, 2025-12-18

It’s great having many of the fire alarm system controls at your fingertips, but we found that it times out too quickly making you enter your login credentials again after about 1 minute of inactivity. That is not conducive when testing our alarm systems. Javier
by JR*****, 2023-01-09
View all user reviews ›

Best TSW Mobile Client Alternatives

Here are some Apple apps that are similar to TSW Mobile Client: