SmartCell Services

SmartCell Services Mobile App

Stay connected anytime, anywhere.

The SmartCell Services Mobile App gives you instant access to your SmartCell wireless fire systems, helping you stay informed, connected, and in control wherever you are.

Whether you're a building owner, facilities manager, installer, or maintenance professional, SmartCell Services provides real-time system visibility and important notifications, enabling faster responses and greater peace of mind.

Key features

Event driven notifications

Receive push notifications for alarms, faults, and system events directly from your SmartCell wireless fire system, helping you stay aware of critical activity as it happens.

Live system status

Monitor the health and status of your fire system in real time, with live visibility of alarms, faults, alerts, and recent events until they are resolved.

Manage multiple sites

Access, claim, and manage one or multiple SmartCell panels from a single account, making it easy to oversee your fire systems wherever you are.

Instant panel claiming

Add and claim SmartCell panels directly within the app using the Panel ID, making setup and deployment quicker and eliminating the need to access web services.

Remote support access

Enable temporary remote access to SmartCell fire panels directly from the app, allowing authorised technical support teams to assist when required.

Flexible user notifications

Add and manage notification users, including facilities teams and responsible persons, and choose how they receive updates through push notifications or email.

Complete visibility

View up to 30 days of event history directly within the app, providing valuable insight into system activity and helping support ongoing maintenance and compliance.

Built for professionals and building owners

Designed for installers, service engineers, facilities managers, and building owners, SmartCell Services delivers reliable information when it's needed most.

Why choose SmartCell Services?

Stay connected to your SmartCell wireless fire systems from anywhere in the world. With event driven push notifications, live system monitoring, and simple multi-site management, SmartCell Services helps you make informed decisions and respond quickly to important system events.

Powered by EMS

Behind SmartCell is EMS, a recognised pioneer in wireless fire detection. For almost 60 years, EMS has been developing innovative life-safety technologies, with millions of wireless devices installed worldwide. Designed and developed in the UK, EMS solutions are trusted by installers, building owners, and fire professionals for their proven performance, and fit and forget reliability.

Additional information

· Supports 10 languages.

· Manage multiple SmartCell wireless fire systems from one account.

· Requires a SmartCell wireless fire system and SmartCell Services account.

Important notice

The SmartCell Services Mobile App is not intended to be used as a primary life safety or emergency response system. Notification delivery may be subject to network and device connectivity.