TSP Mobile

TSP Mobile is exclusively for the use of TSP, Inc employees and its customers. TSP Mobile helps you manage and dispatch your field service team anywhere.

** This is not a Thrift Savings Plan app **

• Track trip time and mileage and automatically add it to your timesheet
• 24/7/365 paging for normal and high priority dispatches. You pick the order and criteria for which techs are selected based on workload, location, and skills needed to perform the work.
• Track work schedules, time off, training, and schedule on-call techs for working hours, after hours, and weekends in a comprehensive region-based view
• Custom service levels for each client let you manage and exceed SLA's
• Instant notification lets techs accept or reject work assignments on the fly, with escalation paths to managers-on-call to make sure you never miss an SLA.
• Field-driven request status constantly communicated to your customer so they know when your tech is assigned, scheduled, on-site, when work begins and when it is complete
• Audience-based messaging lets you target communication to one person, a group, or the entire team
• Track labor and expenses associated with any request or project
• The complete preventive maintenance system lets you assign equipment to customers, schedule recurring maintenance tasks, and capture and track critical data points about any type of devices