MyHumana

The app won’t open at all.

Your app and website utterly fail to send two-factor authentication codes to both my email and cell phone. The only login that works for me is facial recognition login when I start the app. In case my phone number was wrong, I tried changing it. No go because changing required two-factor authentication. Code never received. So I tried email two-factor authentication. I entered my email address which I know was entered correctly because I use an iPhone keyboard shortcut to enter it for me. (It’s the most used keyboard shortcut I use and it works every time.) It sent a code once via email. I entered it automatically. The code failed to verify. It said it was wrong. I told it to send another code after the 40 second timer allowed me to request another code. No code ever came. I repeated this several times. No code ever came. I use two-factor authentication with all my accounts/apps/websites that support it. Humana’s website and app consistently fail. Do your web developers know what they are doing? Or is there something weird with my account, Tornveil2?