Features & Capabilities

Looking for a better way to manage your health insurance? Introducing the myHealthHub app! With our app, you can easily access your health insurance information and take control of your coverage. One of the key features of our app is the ability to download your ID card directly to your smartphone. This means you’ll never have to worry about carrying a physical card around again. You can simply show your digital ID card at the doctor’s office or pharmacy to verify your coverage. In addition to downloading your ID card, our app also makes it easy to find care providers in your area. You can search for doctors, hospitals, and other healthcare providers and get directions to their location. You can also view your claims and track the status of any claims you’ve submitted. Our app also allows you to view your coverage and benefits at a glance. You can see what services are covered under your plan, view your deductible and out-of-pocket maximums, and more. With the myHealthHub app, you’ll always have all the information you need right at your fingertips.

Download it today and take control of your health insurance.

Features:

View eligibility information for subscriber and dependents Check claim status and history Locate your Explanation of Benefits View your deductibles and accumulators Locate plan documents such as your Summary Plan Description, Summary of Benefits and Coverage and helpful documents from your employer View and print your ID card Choose to go paperless Contact customer service and more!

The app serves members of employer-sponsored health plans that are administered by WebTPA. If you are unable to login to your WebTPA account or need more information, please email helpme@webtpa.com or dial the phone number on the back of your medical ID card.

User Growth & Download Statistics

App
By:
WebTPA
Rating:
1.10
(33)
Version:
2.1.0 Last updated: 2026-02-12
Version code:
882342133
Creation date:
2022-12-29
Compatible devices:
Size:
140.87MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-03
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
WebTPA
Apple Apps Store
https://apps.apple.com/us/app/myhealthhub/id6444293661
Website:
https://www.webtpa.com/

User Reviews

Users repeatedly report authentication errors (AuthError) and inability to sign in for months. Claims filing is frequently broken—forms clear or data is lost and submission fails. The app is unstable, freezing, crashing, and exhibiting UI glitches (keyboard issues, blank screens). Biometric sign-in often fails, reducing convenience. A small number note that the app is the only easy way to obtain an insurance card, and that some account info can be viewed in-app. Overall, the MyHealthHub iOS experience appears unreliable, with login and claim submission as the major pain points.
Pros
  • Access to the insurance card via the app (sometimes described as the only easy method).
  • View account information within the app.
Cons
  • Repeated authentication errors preventing sign-in (AuthError).
  • Inability to file or submit claims due to data loss/crashes during entry.
  • Registration and password-reset/login setup failures.
  • Frequent app instability: crashes, freezes, and UI glitches (keyboard issues, blank screens).
  • Biometric sign-in (fingerprint/face ID) not working.
Recent reviews
Have not been able to login since the update.
by Ra*****, 2026-02-27

It’s ironic that a company with “Web” in its name consistently fails in its online experience. Have been unable to use the app with Authentication Errors despite updates. Was able to eventually able to log into website on computer after updating passwords.
by Ea*****, 2026-02-24

I had FBCBS with my employer and the old app NEVER gave me problems. Now? This stupid app is the worst. I haven’t been able to log into it since January.. I’ve reset my password, just in case. Finished that process and when trying to log into.. ERROR AFTER ERROR. I just want to check my claims!!! And see who is covered!!! 0/5 if it would let me
by Ch*****, 2026-02-22
View all user reviews ›

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