Overview

Features & Capabilities

The UnitedHealthcare app gives members secure, convenient access to their health plan and benefits on the go. Review coverage, copays, deductibles, out-of-pocket costs, claims, HSA/FSA balances, and digital member ID cards.

Find in-network doctors and facilities, compare care costs, access virtual primary and urgent care, manage prescriptions, review health records, use UCard benefits, track wellness activities with Apple Health integration, and connect with a UnitedHealthcare advocate through live chat. Available features vary by plan.

User Growth & Download Statistics

By:
United HealthCare Services, Inc.
Rating:
4.70
(851,350)
5,201 new ratings
Version:
3.14.1 Last updated: 2026-09-21
Version code:
891626070
Creation date:
2018-04-10
Compatible devices:
Size:
221.28MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-25
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
United HealthCare Services, Inc.
Apple Apps Store
https://apps.apple.com/us/app/unitedhealthcare/id1348316600
Website:
https://www.uhc.com

User Reviews

Recurring issues center on app reliability and login problems (freezes, login loops, update-related crashes), and on checkout/benefit processing where limits and credits don’t apply consistently. Customer service is also a frequent pain point. Positive notes exist about the app’s ease of use and its ability to centralize items like ID, benefits, claims, and a working doctor finder when the app is functioning. Overall reliability and support appear to be the main areas needing improvement.
Pros
  • Easy to navigate and use the app (positive reviews note it is straightforward and user-friendly).
  • Insurance coverage and benefits handling are perceived as smooth, with some reviewers expressing overall satisfaction with how the app supports their coverage.
  • When functioning, the app consolidates key information and tools (digital ID card, benefits, claims status, doctor finder) in one place.
Cons
  • Frequent app instability and authentication problems (log-in loops, freezing, Face ID issues, crashes after updates).
  • Checkout and benefits/credit handling inconsistencies (limits misapplied, unexpected charges at checkout, credits not carrying over).
  • Poor customer service with long hold times and unhelpful or inconsistent agents.
Recent reviews
I do not care for the way you show out of pocket cost total on prescriptions! I have all documents from the pharmacy and you show a higher total at this point than I have paid, after meeting my $355.00 deductible early in the year plus several days the deductible was showing different amounts!! You people need to read the book you sent to clients at the beginning of 2026 and learn that out of pocket is based on what the client spends, not made up numbers and excuses because if you are letting somebody use my insurance it is against the law!!
by Ce*****, 2026-09-13

Thank you for staff in helping me with a plan and pharmacy orders. You are so appreciated.
by Si*****, 2026-09-13
View all user reviews ›

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