Features & Capabilities

It’s easy to make the most of your UnitedHealthcare benefits and access care on-the-go with the UnitedHealthcare extension. Sign in or create an account for secure, convenient access to your health plan, check benefits (copays and out-of-pocket costs), track your deductible and out-of-pocket max, follow claims, and manage balances across your Digital Wallet, UCard, and Optum Bank HSA.

Find and price care in-network, access virtual primary and urgent care, save favorites, view records and prescriptions, and use your digital member ID wherever you get care. Earn rewards and get live chat help, with features and benefits varying by plan.

User Growth & Download Statistics

By:
United HealthCare Services, Inc.
Rating:
4.70
(795,867)
2,934 new ratings
Version:
3.8.0 Last updated: 2026-06-23
Version code:
887176800
Creation date:
2018-04-10
Compatible devices:
Size:
203.16MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-01
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
United HealthCare Services, Inc.
Apple Apps Store
https://apps.apple.com/us/app/unitedhealthcare/id1348316600

User Reviews

Recurring issues center on app reliability and login problems (freezes, login loops, update-related crashes), and on checkout/benefit processing where limits and credits don’t apply consistently. Customer service is also a frequent pain point. Positive notes exist about the app’s ease of use and its ability to centralize items like ID, benefits, claims, and a working doctor finder when the app is functioning. Overall reliability and support appear to be the main areas needing improvement.
Pros
  • Easy to navigate and use the app (positive reviews note it is straightforward and user-friendly).
  • Insurance coverage and benefits handling are perceived as smooth, with some reviewers expressing overall satisfaction with how the app supports their coverage.
  • When functioning, the app consolidates key information and tools (digital ID card, benefits, claims status, doctor finder) in one place.
Cons
  • Frequent app instability and authentication problems (log-in loops, freezing, Face ID issues, crashes after updates).
  • Checkout and benefits/credit handling inconsistencies (limits misapplied, unexpected charges at checkout, credits not carrying over).
  • Poor customer service with long hold times and unhelpful or inconsistent agents.
Recent reviews
This app is super buggy. Whenever I try and search for a PCP and select one to look at, the app try’s to open the pcp and just loads for ever. You can’t go back as the app prevents you from I have to shut it down. And re search to get the same frozen loading with no information.
by TI*****, 2026-06-24

No help no resolution
by Sa*****, 2026-06-24

I can’t access the UHC store to order products when I sign into the UHC site. I hit the arrow for UCard hum but no link to store. Please fix this extremely aggravating problem and make it easier to shop.
by he*****, 2026-06-23
View all user reviews ›

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