Features & Capabilities

Optum’s Chrome extension delivers a personalized health journey in one place. It recognizes that every user has unique health goals and preferences, and it puts scheduling with PCPs and specialists at your fingertips. You can search for providers, see available appointments (where eligible), and manage visits from your home screen. It also gives you quick access to your health information, important updates, and eligible benefits and programs, simplifying how you stay on track.

Beyond scheduling and records, Optum connects you with care guidance and support. You can message, chat, or call nurses and care professionals, receive tailored recommendations, and navigate benefits with ease. Your health data is stored securely on your device, and you can communicate with your care team through secure messaging. The service emphasizes privacy and protective data handling while offering convenient tools to manage prescriptions, results, and claims. Note: This extension is not for emergencies.

User Growth & Download Statistics

By:
Optum Inc.
Rating:
4.30
(9,612)
191 new ratings
Version:
1.17.0 Last updated: 2026-05-21
Version code:
885531686
Creation date:
2024-07-15
Compatible devices:
Size:
186.27MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-03
Compare stats and ranking:

Ranking

Other platforms

Android
Optum (v1.17.0)
84,570 3.59 (1,157)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Optum Inc.
Apple Apps Store
https://apps.apple.com/us/app/optum/id6504930082
Website:
https://www.optum.com

User Reviews

Reviews are mixed but lean negative. Users appreciate fast access to test results and some data viewing features, but the app is plagued by authentication loops, bugs, and poor MyChart integration. Navigation is confusing, and messaging or doctor responsiveness is often slow or unreliable. Overall reliability and usability improvements are repeatedly requested, with a minority reporting a smooth first-day experience.
Pros
  • Fast access to test results
  • Ability to view test results and add medical problems
  • Some users report a smooth initial experience with no issues
Cons
  • Frequent authentication/login loops and repeated sign-in prompts
  • Buggy/glitchy app behavior with loading screens and internal errors
  • Poor integration with Epic/MyChart causing handoff issues
  • Not user-friendly and confusing navigation
  • Delayed or non-responsive doctor messaging and poor customer support
Recent reviews
Multiple login walls only to run into errors and forced logouts. Should make Optum vulnerable to malpractice suits, or whatever the equivalent would be for institutions instead of doctors.
by VL*****, 2026-05-14

On multiple occasions, when trying to review an appointment or trying to add payment information, all I get is a white blank screen tried uninstalling the app and tried clearing Cache tried to restarting phone and same issue keeps persisting.
by th*****, 2026-05-12

Received a text saying I have test results ready to view in the app. When I open the app and go to teat results it tries to open the page via MyChart and then tells me I can’t connect to the Optum app. It tries to refresh on its own with the same message.
by Mi*****, 2026-05-12
View all user reviews ›

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