Optum

Name: Optum
Rating: 4.4 (13067 reviews)
Author: Optum Inc.

By: Optum Inc. App

Your guide to a healthier you

Overview

Version:

1.20.0

Last updated: 2026-09-03

Ranking

#15,841 ▲ 142

Overall

Features & Capabilities

Optum is a personalized health care management app that helps eligible members stay on top of their care. Find providers, schedule and manage appointments, access health information, review test results, handle prescriptions and connect with care teams from one secure place.

Depending on eligibility, users can also access Care Guides, nurses, wellness coaches and other support professionals through chat, messaging or phone. Optum helps members navigate benefits, coordinate care, understand health information and work toward individual wellness goals. This service is not intended for emergency or urgent care.

User Growth & Download Statistics

App Communication Data Calendar Accessibility

By:

Optum Inc.

Rating:

4.40

(13,067) 228 new ratings

Version:

1.20.0 Last updated: 2026-09-03

Version code:

890620398

Creation date:

2024-07-15

Compatible devices:

Size:

186.38MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-20

Compare stats and ranking:

Ranking

# 15,841 ▲ 142

Other platforms

Optum (v1.20.0)

103,871 4.54

(1,625)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Optum Inc.

Apple Apps Store

https://apps.apple.com/us/app/optum/id6504930082

Website:

https://www.optum.com

User Reviews

Reviews are mixed but lean negative. Users appreciate fast access to test results and some data viewing features, but the app is plagued by authentication loops, bugs, and poor MyChart integration. Navigation is confusing, and messaging or doctor responsiveness is often slow or unreliable. Overall reliability and usability improvements are repeatedly requested, with a minority reporting a smooth first-day experience.

Pros

Fast access to test results
Ability to view test results and add medical problems
Some users report a smooth initial experience with no issues

Cons

Frequent authentication/login loops and repeated sign-in prompts
Buggy/glitchy app behavior with loading screens and internal errors
Poor integration with Epic/MyChart causing handoff issues
Not user-friendly and confusing navigation
Delayed or non-responsive doctor messaging and poor customer support

Recent reviews

I feel this app is very disconnected from office staff. It doesn’t update in a timely manner. It takes over 48 hours for office staff to get back to you. I am now waiting a week and haven’t received an answer from office staff. I’ve tried to reach out to the office directly, but because it goes through three call centers I am unable to get an answer to my test. I’ve also pushed this upper management and they said they will look into this and it’s now been a couple of weeks and I have gotten zero feedback. I don’t know what’s worse Optum or Kaiser