Features & Capabilities
User Growth & Download Statistics
- By:
- Optum Inc.
- Rating:
- 4.30 (9,612)
191 new ratings
- Version:
- 1.17.0 Last updated: 2026-05-21
- Version code:
- 885531686
- Creation date:
- 2024-07-15
- Compatible devices:
- Size:
- 186.27MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-03
- Compare stats and ranking:
-
Other platforms
For Developers
Contact the developer
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User Reviews
Pros
- Fast access to test results
- Ability to view test results and add medical problems
- Some users report a smooth initial experience with no issues
Cons
- Frequent authentication/login loops and repeated sign-in prompts
- Buggy/glitchy app behavior with loading screens and internal errors
- Poor integration with Epic/MyChart causing handoff issues
- Not user-friendly and confusing navigation
- Delayed or non-responsive doctor messaging and poor customer support
Recent reviews
Multiple login walls only to run into errors and forced logouts. Should make Optum vulnerable to malpractice suits, or whatever the equivalent would be for institutions instead of doctors.
by VL*****, 2026-05-14
On multiple occasions, when trying to review an appointment or trying to add payment information, all I get is a white blank screen tried uninstalling the app and tried clearing Cache tried to restarting phone and same issue keeps persisting.
by th*****, 2026-05-12
Received a text saying I have test results ready to view in the app. When I open the app and go to teat results it tries to open the page via MyChart and then tells me I can’t connect to the Optum app. It tries to refresh on its own with the same message.
by Mi*****, 2026-05-12
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