OptumRx

Name: OptumRx
Rating: 4.7 (145750 reviews)
Author: Optum Inc.

By: Optum Inc. App

Medical

Overview

Version:

4.57

Last updated: 2026-07-08

Ranking

#2,693 ▼ 6

Overall

Features & Capabilities

OptumRx helps you manage pharmacy benefits on the go. Compare drug prices, view all medications, transfer eligible meds to home delivery, refill prescriptions, check order status, and set up automatic refills, all from any device.

Additional features include viewing your member ID card, resolving home delivery holds, and managing account information. Our promises—affordability, accessibility, and advocacy—center on delivering the medications you need, when you need them, your way.

User Growth & Download Statistics

App Shopping Privacy & Security

By:

Optum Inc.

Rating:

4.70

(145,750) 6 new ratings

Version:

4.57 Last updated: 2026-07-08

Version code:

887897231

Creation date:

2015-01-28

Compatible devices:

Size:

85.88MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 2,693 ▼ 6

Other platforms

OptumRx (v4.56.0)

1,518,086 4.28

(54,830)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Optum Inc.

Apple Apps Store

https://apps.apple.com/us/app/optumrx/id941641944

User Reviews

Most reviews highlight login problems (HealthSafeID/Face ID), frequent crashes and slow performance, and order management failures (loading/tracking/refills). Users also report poor support and update-related compatibility issues on iPad/iPhone. Pros are limited but include core prescription management, available sign-in options, and an in-app chat feature. Overall sentiment is negative due to reliability and support gaps.

Pros

Provides prescription management and ordering features (core app purpose).
Sign-in options (HealthSafeID/Face ID) are available for quick access.
Chat feature is available within the app for support or information.

Cons

Frequent login failures and verification issues (HealthSafeID/Face ID) across updates, leading to blank screens or being unable to sign in.
App crashes, freezes, and very slow performance, including endless loading or unresponsive UI.
Order management problems: order info and tracking fail to load, and refills or orders can be canceled or not visible when expected.
Poor customer support with long wait times and unhelpful responses.
Compatibility and update issues on iPad/iPhone that break functionality (e.g., login or navigation problems after updates).

Recent reviews

This company will waste your time & not resolve issues to fill your prescription. Have a long AI menu before you get a live person. The CS person has no idea why you called, even though they asked you to, & won’t ship your prescription until they talk with you? After hours trying to get your meds shipped you’re still dealing with a quagmire. Avoid this pharmacy if at all possible. Their rating is probably much lower than the one shown. If the CS person thinks you’ll give them a negative survey, they put you on hold indefinitely so you can’t complete the survey.

by Fu*****, 2026-08-05

This app is incredibly frustrating and frankly dangerous. The only communication options are either 1- be inundated with useless text messages, phone calls and emails or 2-no communication whatsoever, including no critical communications like Hey-we can’t fill your prescription. I turned off communications to get relief but then, I ordered a prescription refill and it was out stock. Instead of letting me know, Optum just didn’t refill it and didn’t notify me, leaving me without much needed medication. The app also didn’t show this-until I called to find out where my prescription was, the app falsely said that my prescription had already been delivered. I had to scramble to get a new prescription from my doctor and find a new place to fill it. It was going to take Optum several days to transfer the prescription (also unacceptable).