Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- Optum Inc.
- Rating:
- 4.70 (145,736)
4 new ratings
- Version:
- 4.59 Last updated: 2026-09-02
- Version code:
- 890656788
- Creation date:
- 2015-01-28
- Compatible devices:
- Size:
- 88.87MB
- URLs:
- Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-09-17
- Compare stats and ranking:
-
Contact the developer
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User Reviews
Pros
- Provides prescription management and ordering features (core app purpose).
- Sign-in options (HealthSafeID/Face ID) are available for quick access.
- Chat feature is available within the app for support or information.
Cons
- Frequent login failures and verification issues (HealthSafeID/Face ID) across updates, leading to blank screens or being unable to sign in.
- App crashes, freezes, and very slow performance, including endless loading or unresponsive UI.
- Order management problems: order info and tracking fail to load, and refills or orders can be canceled or not visible when expected.
- Poor customer support with long wait times and unhelpful responses.
- Compatibility and update issues on iPad/iPhone that break functionality (e.g., login or navigation problems after updates).
Recent reviews
Never run out!!!!
by Ma*****, 2026-08-25
So even when you have Face ID enabled, you’re still asked to sign in manually regularly. Beyond infuriating.
by st*****, 2026-08-25
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