Features & Capabilities

This application is a troubleshooting tool for FUJITSU GENERAL Air Conditioners (RAC/PAC, VRF) * , Wireless LAN Adaptor and Air To Water. It helps you to check air conditioner condition. Error code check, troubleshooting and sensors check are available. : Applicable to RAC/PAC models with new serial communication method(4th digit of model code is "G" or "H" for example AS"G"--, or AU*"H"--). Models with old serial communication method are not applicable(some models support). For VRF, models V-II, J-II or later are applicable.

User Growth & Download Statistics

App
By:
GENERAL Inc.
Rating:
2.80
(32)
Version:
2.3.0 Last updated: 2022-05-19
Version code:
848205487
Creation date:
2013-10-10
Compatible devices:
Size:
54.97MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-13
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
GENERAL Inc.
Apple Apps Store
https://apps.apple.com/us/app/mobile-technician/id719359225

User Reviews

The app provides valuable Fujitsu mini-split troubleshooting content, but reliability and scope issues dominate reviews. Users report frequent, lengthy or failing updates/downloads, slow data uploads, and missing progress indicators. Model coverage is incomplete, UI is clunky, and offline use/printing is not supported. Overall, the content is strong but unstable performance and limited device support hinder practical field use.
Pros
  • Comprehensive, in-depth troubleshooting content for Fujitsu mini-splits.
  • Unique among manufacturers with valuable troubleshooting resources not readily available from others.
Cons
  • Update and data download processes are unreliable and slow, often stalling for hours or failing with no clear progress indicator.
  • Limited model compatibility: not all required Fujitsu mini-splits are supported, reducing field usefulness.
  • Poor UI/UX and lack of progress feedback: clunky interface and no visible progress during updates.
  • Offline limitations: relies on internet access and offers no option to print troubleshooting pages.
Recent reviews
24 hrs later still waiting for updates to complete…..not what I would call helpful.
by Ca*****, 2025-09-30

I’ve had the app for a couple of years. It’s worked for me from time to time, but 90 percent of the time it’s a waste of time. It’s easier to go to google and put the error code in to get answers.
by Aj*****, 2025-09-16

I gave up since others had the same problem and I’m not even sure it covers my mini splits.
by Bl*****, 2025-08-18
View all user reviews ›

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