Carrier® Service Technician

Name: Carrier® Service Technician
Rating: 4.2 (112 reviews)
Author: Carrier Corporation

By: Carrier Corporation

Utilities

Features & Capabilities

The Carrier Service Technician app is a field-ready utility for HVAC/R technicians. It helps identify the right parts for warranty or non-warranty repairs, supports on-site part sourcing with an onboard GPS to locate the nearest Carrier Parts Centers, and lets technicians save and reference job details.

Key capabilities include an AI Assistant (Beta) for troubleshooting, intelligent equipment search by serial or model, parts identification, technical literature access, warranty and service history lookup, and tools like system capacity calculations, product catalog access, training resources, and Bluetooth/NFC diagnostics to streamline service workflows.

User Growth & Download Statistics

App Energy Home Automation Education Task Management

By:

Carrier Corporation

Rating:

4.20

(112)

Version:

6.161.3 Last updated: 2026-06-08

Version code:

886457883

Creation date:

2016-09-09

Compatible devices:

Size:

131.63MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-26

Compare stats and ranking:

Ranking

# 150,320 ▼ 1,204

Other platforms

Carrier® Service Technician (v6.161.3)

101,101 3.37

(181)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Carrier Corporation

Apple Apps Store

https://apps.apple.com/us/app/carrier-service-technician/id1123086541

User Reviews

Users broadly praise the app for quick access to unit docs, warranty status, and model/serial lookups, and for NFC features that can save time. However, repeated connectivity problems to boards, NFC/barcode scanning failures, and frequent crashes severely hinder use in the field. Data availability is inconsistent, with missing service/install documents or parts data for older units. Account creation and login issues, plus overall sluggish performance, compound frustrations. The app shows potential and some teams find it useful when functioning, but reliability and data access must be improved to meet technician needs.

Pros

Access to unit documents, warranty status, and data for connected systems.
Easy lookup of model numbers/serials and warranty status.
NFC features save time in the field.
Partner login unlocks full functionality.
Tech literature and data are easier to access than older systems.

Cons

Frequent crashes on startup or when opening the app.
Connectivity issues connecting to control boards, NFC, and barcodes.
Missing parts data and service/install documents for some units.
Account creation and login issues, including cross-brand sign-in confusion.
Overall slowness and performance problems.

Recent reviews

I have used this app for 2 years almost daily and now it won’t even let me log in saying I have the wrong iOS but my phone is updated to the newest iOS.

by Rh*****, 2026-06-13

Tried to use this app on iOS 26.5 and it says my phone is jailbroken which it’s not.

by Pi*****, 2026-06-10

The app claims that it is unable to work with my phone due to being “jail broken” even though my phone is not. It started after the update. Now I can no longer use the app