Azul

Name: Azul
Rating: 4.8 (13702 reviews)
Author: Azul Linhas Aereas Brasileiras S/A.

By: Azul Linhas Aereas Brasileiras S/A.

Travel

Features & Capabilities

Azul's Travel app brings your trips together in one place. Plan your journey, discover great deals, and securely book flights. Use My Reservations to manage upcoming trips, purchase baggage, select seats, and get answers quickly.

Check in online to save time at the airport and access your digital boarding pass directly from the app. Track Azul Loyalty points and redeem exclusive benefits in My Account, while staying informed about special offers on your phone. Your feedback helps us tailor the experience.

User Growth & Download Statistics

App Navigation & Mapping Marketing

By:

Azul Linhas Aereas Brasileiras S/A.

Rating:

4.80

(13,702) 95 new ratings

Version:

7.1.0 Last updated: 2026-06-22

Version code:

887212180

Creation date:

2013-12-09

Compatible devices:

Size:

185.90MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-27

Compare stats and ranking:

Ranking

# 14,550 ▲ 79

Other platforms

Azul (v7.0.0)

12,641,922 4.61

(488,879)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Azul Linhas Aereas Brasileiras S/A.

Apple Apps Store

https://apps.apple.com/us/app/azul/id690105616

Website:

https://www.voeazul.com.br/br/pt/imprensa/sala-de-imprensa

User Reviews

Users frequently report app instability (freezes/glitches) and slow performance during key tasks like booking and check-in. Language barriers (Portuguese-only UI) and missing English translations hinder international users. Customer support is often hard to reach, with unresolved issues and compensation concerns after flight disruptions. Financial issues include duplicate baggage charges and unclear baggage rules. Also, Apple Wallet integration for boarding passes has been affected by updates. Despite some positive notes about service, reliability and accessibility are common themes of dissatisfaction.

Pros

Some users report positive sentiment about Azul's overall service and helpful staff when traveling.
A few reviews describe moments when the app feels easy and fast to use.

Cons

App frequently freezes or is slow during booking and check-in, with pages failing to load.
Portuguese-only content and a lack of English translations for essential information make navigation difficult for non-Portuguese users.
Poor customer support accessibility and responsiveness; difficulty reaching representatives and obtaining compensation or resolution for disruptions.
Baggage/payment issues in the app, including duplicate baggage charges and unclear baggage policies.
Boarding passes limited in digital wallet integration (Apple Wallet) or removed after updates, reducing offline convenience.

Recent reviews

O tried to create an account on the app and every time I scanned my passport it wouldn’t go through. I tried a few times until I gave up. I would give two stars for that and five stars on purchasing and making payments. Thank you

by Sc*****, 2026-06-23

Perdi horas tentando fazer o check in. Quando não trava não permite prosseguir com o check in. Funcionou quando abri mão de cadastrar o programa de fidelidade de outra companhia.😔

by Pa*****, 2026-06-16

Terrible app - keeps crashing when trying to check-in or find my reservation. Also the app doesn’t work if you are connected to a VPN. I am using the latest version of app on latest iOS. Absolutely useless and unreliable app. I expect better from so caller *A partner airline.