Gravity Pass

Check in guests in seconds. Scan booking QR codes, see who has arrived at a glance, and keep going even when the signal drops. The staff app for Gravity Pass.

Gravity Pass Check-in is the companion app for your team on the front desk. Sign in with your Gravity Pass staff account and run today's arrivals from your phone or tablet.

A Gravity Pass account is required. This app is for venue staff, not for booking tickets.

CHECK GUESTS IN FAST • Scan a booking's QR code with the camera and the guest is checked in on the spot • Or tap Check in on any booking in today's list, and tap Undo if you get it wrong • See at a glance how many guests have arrived and how many are still to come • Every check-in is recorded against the staff member who made it

EVERYTHING YOU NEED AT THE DOOR • Today's paid bookings, with session times, spaces booked and event names • Waiver status for every rider, so you can spot a missing waiver before they head out • Search by name, email, booking reference, or any rider on the booking • Filter by ticket type or event to focus on a single session

KEEP WORKING WITHOUT SIGNAL • Today's list is saved on your device • Check-ins, undos and QR scans still work offline and are queued safely • Changes are sent automatically when the connection returns • If the server rejects a queued change, for example because the booking was cancelled, you are told clearly

MANAGE BOOKINGS ON THE GO • Browse all bookings and filter by status: Confirmed, Pending, Cancelled or Expired • Open any booking to see tickets, vouchers and season-pass discounts, riders and a full history • Cancel a booking, including a refund for a paid booking • Move a booking to another open session in the next 30 days

BUILT FOR REAL SHIFTS • Works on iPhone and iPad, with a multi-column layout on larger screens • Stays signed in on your device, with credentials stored in the secure keychain, so you are not interrupted mid-shift • Supports authenticator codes and recovery codes for secure sign-in • Sign out any time

Getting started is simple: enter your workspace address (for example acme.gravitypass.app), then sign in with your staff email and password.

Camera access is used only to scan booking QR codes.