Efada Inbox

Efada Inbox is a shared team inbox for your business's customer messaging. Your whole team answers customers from one place — no more passing a single phone around.

• Shared inbox — every chat in one list, with unread and open/resolved filters. • Assign & collaborate — hand a conversation to a teammate, add private internal notes only your team can see, and @mention colleagues. • Organize — tag and label contacts and conversations, and search across everything. • Reply fast — quick replies, saved messages and approved message templates. • Rich messages — send and receive photos, videos, voice notes, documents, contacts and locations. • Contacts — import from your phonebook and keep customer details in one place. • Business hours — set your working hours and an after-hours auto-reply. • Roles & access — owner, admin and agent roles, with per-number access control. • Arabic-first — full right-to-left Arabic interface, and English.

Efada Inbox connects to your company's existing business messaging account. An Efada account is required to sign in.