ConciergeDeck

The front-desk system for residential buildings. Log parcels, issue keys, sign in visitors. Everything in one place, always in sync.

ConciergeDeck is the front-desk system for residential buildings. It replaces the parcel book, the key log and the visitor sheet with one app your concierge team will actually use.

PARCELS IN, PARCELS OUT • Log a delivery in seconds — scan the label or search the resident directory • Add a resident on the spot when a new tenant's first parcel arrives • Release with a signature and a record of who handed over what, and when • Notify residents from the mailbox your building connects itself

KEYS AND FOBS • Issue keys and fobs to contractors, cleaners and letting agents • Capture a collector signature and the purpose of every handover • See what is out and who holds it, at a glance • Full custody history on every set

VISITORS • A visitor book that stays in sync across every device on the desk • Link a visitor to the resident they are here to see • Archive in bulk at turnover instead of starting a new paper book

BUILT FOR A REAL DESK • Works on the desk tablet and the porter's phone, in sync • Run several buildings from one account • Import your resident list from a spreadsheet • Export records to CSV for management packs and disputes • Search residents, units and parcels from one field

ConciergeDeck requires a site account, created by your building's account owner at conciergedeck.com. A subscription is required.