Package Concierge

Name: Package Concierge
Rating: 1.5 (38 reviews)
Author: Package Concierge

By: Package Concierge App

Utilities

Overview

Version:

1.2.6

Last updated: 2023-09-18

Ranking

#353,917 ▼ 2,863

Overall

Features & Capabilities

This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.

Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.

User Growth & Download Statistics

App

By:

Package Concierge

Rating:

1.50

(38)

Version:

1.2.6 Last updated: 2023-09-18

Version code:

859830355

Creation date:

2016-04-29

Compatible devices:

Size:

129.62MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 353,917 ▼ 2,863

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Package Concierge

Apple Apps Store

https://apps.apple.com/us/app/package-concierge/id1096327341

User Reviews

User reviews reveal major reliability and billing problems with Package Concierge on iOS. Repeated account/login and registration failures, frequent app crashes and poor update/notification performance, and slow or unresponsive support dominate the feedback. Additional pain points include confusing pricing (activation fees and ongoing charges), and locker/delivery issues such as incorrect locker assignments, scanning failures, and inaccessible deliveries. A minority note easy setup and quick locker access when the system is functioning, but overall sentiment is negative due to consistency and cost concerns.

Pros

Easy-to-use when functioning, with simple barcode-based package retrieval.
Lockers can open quickly and securely when the system works, providing quick access to packages.
Some users report timely notifications about deliveries in certain complexes.

Cons

Frequent account/login/registration problems (inability to create accounts, login loops, accounts not working).
App reliability issues (crashes, not updating, offline login requirements, not saving card information).
Poor customer support responsiveness and long resolution times (unanswered emails, hard to reach support).
Pricing concerns (activation fees, ongoing concierge/charges, billing on new accounts).
Locker/delivery reliability problems (barcodes not scanning, lockers not opening, wrong locker height or location).

Recent reviews

Amazon says a package is delivered, and I have to wait HOURS before I’m able to pick it up.

by hc*****, 2026-06-19

If the apartment complex has this as a package drop off, you should consider both not ordering stuff to your apartment, or don't stay in that complex. You will run into problems. The problems will be a repetitive thing. This app is old and the service is NOT good.