One Concierge by One Homes

Your building, in your pocket. Book amenities and services, pay invoices, request maintenance, track parcels, and stay in the loop... all in one place!

OneConcierge brings everything you need as a resident into one elegant app. Book building amenities and services, pay your invoices, request maintenance, track parcels, manage the people on your account, and stay informed... all from your phone.

WHAT YOU CAN DO

• Book amenities — Reserve shared spaces and facilities in a few taps. Pick your date and time slot and see your upcoming bookings at a glance. • Order services — Browse on-demand services such as dining and laundry, add items to your cart, apply promo codes, and check out securely. • Pay with ease — View and pay invoices and dues with a saved card. Card details are handled by our secure payment provider and are never stored in the app. • Request maintenance — Report an issue with photos, follow its status from submission to completion, and settle any associated charges. • Manage members — Add family members and guests, control their access, and resend invitations, all with the right permissions. • Receive parcels — Get notified the moment a parcel arrives and view its details. • Stay informed — Read community news and announcements, and get push notifications for bookings, invoices, parcels and more. • Emergency assistance — Quickly alert your property team if you need urgent help. • Multiple properties — Switch between the properties you’re associated with from a single account.

BUILT FOR RESIDENTS

OneConcierge is for residents of participating properties. You sign in with the account provided by your property management team. Questions or feedback? Reach us any time from within the app, we’d love to hear from you.