CareFlow Platform

Stay connected with your care team on the go chat, announcements, notifications, phone directory, goals, and productivity tools in one secure app.

CareFlow Mobile brings your organization’s internal operations platform to iPhone. Built for authorized CareFlow users, the app helps care teams stay informed, communicate, and work efficiently from anywhere.

IMPORTANT: CareFlow is for authorized staff only. You need a valid CareFlow account provided by your organization. This app is not a public patient portal.

WHAT YOU CAN DO

• Home — See a personalized dashboard with quick access to key tools and unread alerts • Chat — Message teammates in direct conversations and team channels, with support for attachments • Announcements — Read organization news and schedule updates • Notifications — Get push alerts for important activity, including chat and mentions • Phone Directory — Find office and staff contacts, extensions, and location details • Goals — Track team and personal performance targets • ECW Productivity — View ECW productivity metrics and progress • Settings — Manage your profile, push notification preferences, and account security

FOR ADMINISTRATORS

• Team management — Manage users, roles, and membership • Access control — Review permissions • Support email routing — Configure ticket notification recipients • Audit logs — Review admin action history

SECURITY & ACCESS

CareFlow uses secure sign-in with multi-factor authentication. Access is limited to authorized users within your organization. Data is transmitted securely and synced with your CareFlow workspace.

REQUIREMENTS

• An active CareFlow account assigned by your organization • Internet connection • Push notifications enabled for real-time alerts (optional)

CareFlow Mobile is part of the CareFlow platform by ParCare Community Health Network. For account access or support, contact your organization’s CareFlow administrator or visit our support page.

Questions? Email support@careflowplatform.com