Care Connect24

The all-in-one app for professional carers — manage visits, check in on location, complete risk assessments, log care notes, and stay connected with your team.

Care Connect24 is the official mobile app for carers working with Care Connect24 home-care services. It brings everything you need for your working day into one secure, easy-to-use place — your schedule, your clients, your care plans, and your daily logs.

Whether you're starting your first visit of the day or finishing a late call, the app keeps you organised, compliant, and in touch with your office.

What you can do

• See your schedule at a glance — view upcoming visits in a clean calendar, with client details, addresses, and visit times. • Check in and out securely — confirm your arrival and departure using QR check-in and location verification, so every visit is accurately recorded. • Access client care plans — open the latest care plan documents on your phone, including PDFs, so you always have the right information before you walk through the door. • Complete risk assessments and care forms — fill in care plan forms, body maps, and risk assessments directly in the app. No paperwork to carry, no forms to chase. • Record daily logs — capture notes, observations, and tasks completed during each visit. Everything syncs back to your care team. • Raise concerns instantly — flag safeguarding issues, medication concerns, or changes in a client's condition straight from your phone. • Stay notified — receive push notifications for new visits, schedule changes, and important updates from your office. • Work in your language — multilingual support helps carers feel confident using the app from day one.

Designed for real-world care work

The app is built for the realities of community care — quick to open between visits, easy to use with one hand, and reliable on the move. Your login is protected by secure storage on your device, and sensitive information is only ever shown to you.

Who is this app for?

Care Connect24 is for carers and support workers employed by or contracted to Care Connect24. You will need login credentials provided by your office to sign in. If you are a client or family member, please contact your care coordinator.

Support

Need help? Contact your care office or reach out through the support details provided at sign-in.