TicketON - Ai Helpdesk

Run your store's customer chat from anywhere — reply in seconds, let AI handle routine questions, and never miss a conversation, right from your iPhone.

TicketON puts your customer conversations in your pocket. It's the mobile companion for the TicketON support platform — manage live chat, Shopify support and AI‑assisted conversations from your iPhone, wherever you are.

Reply to customers in seconds, let the AI assistant handle routine questions, and step in only when it matters. Every new conversation reaches you with a push notification, so you never keep a customer waiting.

WHY TEAMS USE TICKETON • One inbox for everything — website live chat, Shopify and Telegram conversations in a single place. • AI that actually helps — the built‑in assistant answers questions about orders, products, shipping and returns, and hands off to you the moment a human is needed. • Shopify context built in — see the customer's profile, cart and recent orders right inside the chat. • Fast replies on the go — text, emoji and attachments, quick replies, and internal notes for your team. • Stay in sync — assign conversations, transfer to a teammate, and tag and organize tickets. • Never miss a message — instant push notifications for new chats, replies and handoffs.

BUILT FOR SHOPIFY & WEBSITES TicketON helps online stores and businesses turn support into sales — answer faster, recover carts, and keep customers happy across every channel