Tidio

Name: Tidio
Rating: 4.8 (4771 reviews)
Author: TIDIO POLAND SP Z O O

By: TIDIO POLAND SP Z O O

AI customer support software

Features & Capabilities

The Tidio app delivers an all-in-one AI customer support suite, combining a help desk, AI chatbot agent, live chat, and lead generation. The mobile app lets you connect with customers on the go, helping you improve satisfaction and grow sales.

Key capabilities include quick responses to speed up conversations, chatbots that can generate leads even when you’re offline, a live visitor list with detailed visitor insights, and push notifications to alert you of new messages.

User Growth & Download Statistics

App AI Bots Communication Marketing Sales Data Analytics

By:

TIDIO POLAND SP Z O O

Rating:

4.80

(4,771)

Version:

9.19.0 Last updated: 2026-06-10

Version code:

886727537

Creation date:

2014-09-17

Compatible devices:

Size:

65.42MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-21

Compare stats and ranking:

Ranking

# 26,760 ▼ 87

Other rankings

#18 in customer keyword 12 ▲ 14

Other platforms

Tidio (v9.18.0)

652,907 3.53

(2,863)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

TIDIO POLAND SP Z O O

Apple Apps Store

https://apps.apple.com/us/app/tidio/id916822567

Website:

https://www.tidio.com/

User Reviews

Users praise Tidio for being easy to set up, its Shopify/WordPress integration, and useful notifications/analytics that aid sales. However, multiple reviews report login instability and unreliable in-app chat/notification behavior, which can cause missed messages. A subset also notes difficulties with support or accessing accounts. Overall, the app is valued for ease of use and utility, but reliability around login and chat delivery remains a common concern.

Pros

Easy to use and quick to set up with an intuitive UI.
Improves customer engagement through live chat, automation, and timely notifications/analytics, which can help sales.
Strong integrations with Shopify and WordPress, making it easy to deploy on websites.
Mobile notifications and analytics are readily accessible at your fingertips.
Generous free plan for basic use.

Cons

Frequent logout / session does not stay active, leading to repeated sign-ins.
In-app chat visibility is unreliable; you can miss chats even when notifications come through, causing delays.
Support and account access issues occur for some users, making it hard to get help or access the account.

Recent reviews

A lot of times I go to check the app I’m logged out. How are there not more reviews about this I can’t be the only one. We need a fix as I’m looking for alternatives cause of this issue.

by To*****, 2025-12-12

The app will not keep you logged in. Super annoying and SUCH a simple fix. Now you have to let your entire enterprise team have the password plastered in their notes on their phone and if anyone forgets, pray they don’t reset the password. It also won’t show you live chats, so if you receive a response it might show as a notification but won’t show in the app. Super simple entry level development resolutions available. lol Tidio contact me if you need help these are WILD problems to be having as such a developed company.

by @a*****, 2025-09-26

I love Tidio! It’s easy to use connects me immediately anytime I choose right to the customer . Live chat or automated! It really helps me make money at the end of the day!