Tidio

Name: Tidio
Rating: 3.53 (2863 reviews)
Author: Tidio Poland sp. z o.o.

By: Tidio Poland sp. z o.o.

Easy to use live chat and chatbots for increasing sales and generating leads.

Features & Capabilities

Tidio is an all-in-one AI customer support suite that combines live chat, chatbots, help desk, and lead generation tools to enhance your customer interactions. With Tidio, you can communicate with visitors in real-time or automate responses using chatbots to capture leads while offline.

Key features include quick response templates, a live visitor list with detailed visitor data like IP and location, and push notifications for new messages even when the app is closed. The Tidio mobile app lets you stay connected to your customers on the go, improving customer satisfaction, increasing sales, and streamlining support workflows.

User Growth & Download Statistics

App Communication AI Sales

By:

Tidio Poland sp. z o.o.

Downloads:

652,907 719

Rating:

3.53

(2,863) 2 ratings

Version:

9.18.0 Last updated: 2026-06-10

Version code:

901800

Creation date:

2014-08-28

Publisher country:

Permissions:

android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE Low risk
android.permission.ACCESS_ADSERVICES_TOPICS Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk

Size:

108.16MB

Email:

su*****@tidio.net

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-20

Compare stats and ranking:

Ranking

# 84,359 ▼ 144

Other platforms

Tidio (v9.19.0)

4.80

(4,771)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Tidio Poland sp. z o.o.

Google Play Store

https://play.google.com/store/apps/details?id=com.tidiochat.app

Email:

su*****@tidio.net

Website:

https://www.tidio.com

User Reviews

Overall, users praise Tidio for being easy to use and effective for customer chats, with solid mobile support. However, recurring problems center on login/authentication and onboarding, with sign-up barriers and frequent login failures. Additional complaints focus on app reliability, including loading or splash screen issues after updates. Billing and pricing concerns, such as unexpected charges or plan changes, and generally weak support responses worsen the experience. If these core issues are addressed—especially login reliability, app stability, and transparent billing—the app could be a strong option for managing customer chats on the go.

Pros

Easy to use / intuitive interface
Improves customer chats and keeps clients happy
Solid chat management with mobile support and customization
Generally well-regarded with positive overall sentiment

Cons

Onboarding/login issues (missing sign-up button and frequent login failures)
App stability issues after updates (loading screens, crashes, chats not loading)
Billing/pricing concerns and disputes (unexpected charges, price increases, refunds)
Poor support handling on billing and account problems

Recent reviews

1star, I don't even notice visitors just realize they're gone

MM*****, 2026-04-28

Downloading this App is a one way ticket to stress, after downloading the App not able to log in on dashboard in order to customise your service it keeps on heading to the App that got limited options.