PF Desk

Submit support tickets, get replies, and track everything in one place. Free to sign up. Your support history, always with you.

PF Desk is the easiest way to get help and stay on top of your support requests.

Sign up free in seconds. Submit a support ticket. Get notified the moment a reply comes in. Everything you need to communicate with a support team — in your pocket.

WHAT YOU CAN DO

• Create a free account with just your name, email, and a password. No invitation, no waiting list. • Open a support ticket and describe your issue in your own words. • Track every ticket you've ever opened, with status updates as your request moves through the support team. • Read and reply to messages from the support team in a clear conversation thread. • Get push notifications when a support agent replies, so you never miss an update. • Manage your account from one place — including the option to permanently delete your account and your data at any time.

DESIGNED FOR CUSTOMERS

Every screen is built around the things customers actually do: getting help, asking follow-up questions, and seeing the status of their request without having to send another email. No spreadsheets, no forwarded threads, no waiting on hold.

PRIVACY AND CONTROL

You own your data. From the Profile tab, you can permanently delete your account at any time — this removes your personal information from our records and signs you out. We don't sell your data or share it with advertisers.

FOR SUPPORT STAFF

PF Desk also includes a separate Staff Portal for support agents and administrators who handle customer tickets on the back end. Staff accounts are managed by the organization's administrator and are not publicly registrable.

SECURITY

All communication with our servers uses HTTPS. Passwords are never stored in plain text. The account-deletion flow requires re-entering your password to prevent accidental deletion of your account.

SUPPORT

Questions? We're listening. Open the app, tap "Customer Portal", and send us a ticket — that's literally what PF Desk is built for.