enchat

Enchat is the AI receptionist that answers your calls and WhatsApp messages around the clock - so you never lose another customer to a missed call or a late reply.

Built for UK service businesses - dental practices, pharmacies, gyms, salons, trades, restaurants, and more - Enchat handles the routine conversations that swallow your day: bookings, enquiries, opening hours, pricing questions, and appointment reminders. Your AI agent, Hannah, speaks naturally, captures what matters, and hands over to your team the moment a human is needed.

The Enchat app puts your AI receptionist in your pocket. Every call, every message, every booking - in one clean inbox you can check between jobs, between patients, or on the train home.

What Enchat does:

• Answers phone calls with a natural-sounding AI voice
• Replies to WhatsApp messages instantly, day or night
• Captures bookings, enquiries, and quote requests automatically
• Sends appointment reminders to cut no-shows
• Routes urgent calls to the right person on your team
• Logs every conversation so nothing falls through the cracks

What you can do in the app:

• See every call and WhatsApp conversation in a single unified inbox
• Listen to call recordings and read full transcripts
• Take over any conversation with one tap
• Get push notifications for new bookings and escalations
• Review daily, weekly, and monthly performance
• Update your AI agent on the move

Who it's for:

Independent pharmacies, dental practices, gyms, salons, plumbers, electricians, cleaners, restaurants, hotels — any UK service business that's losing time and revenue to missed calls and slow replies. If your phone rings while you're with a customer, or your WhatsApp goes silent overnight, Enchat is for you.

How it works:

1. Sign up and tell us about your business
2. We train Hannah on your services, pricing, and opening hours
3. Forward your calls and connect your WhatsApp Business number
4. Hannah answers - and you watch it all happen from the app

Support:

Questions? Email support@enchat.co.uk or visit enchat.co.uk. We reply fast - because we know what it's like to run a business.

Download Enchat and stop losing customers to missed calls.