Heep AI – Restaurant Calls

Heep helps restaurants never miss a reservation again.

When guests call and no one answers, Heep steps in. Missed calls are turned into messages and handled instantly by AI. Guests get answers, availability and booking options without waiting, even during service.

All guest conversations from phone calls, Instagram, WhatsApp, Messenger and email are brought into one simple app. The AI handles common questions, missed calls and table bookings so your team can stay focused on the floor.

You only get notified when it really matters. Complex requests, large bookings or edge cases that need a human touch.

Access guest profiles, booking details and full conversation history. Track AI performance and pause automation anytime if needed.

Heep keeps your restaurant responsive, captures bookings you would have missed, and delivers a smoother experience for every guest.

Key features

• AI handling missed calls automatically
• Instant replies across all channels
• Reservation booking connected to your system like SevenRooms or Zenchef
• Smart alerts only when human action is needed
• Unified inbox for calls and messages
• Guest profiles and conversation history
• Pause AI anytime
• Fast setup with real human support

Stay focused on service. Heep makes sure no call goes unanswered.