SupportWire

Live chat customers actually love. Kal, your AI agent, answers from your docs 24/7. Reply from your phone the moment a real conversation needs you.

SupportWire is the live chat platform for startups — with an AI support agent built in.

Reply to customers from your pocket. Get pinged the second a message lands. Hand off the boring questions to Kal, our AI agent, who answers from your docs, screenshots, and PDFs with citations.

WHY TEAMS SWITCH TO SUPPORTWIRE • Live chat widget loads in under 100ms • Native iOS app with rich push notifications • AI agent (Kal) trained on your URLs, docs, and screenshots • Cited answers — every reply links back to the source • Conversations, tasks, customers, and team in one app • Built for solo founders and small teams, not enterprises

WHAT YOU CAN DO IN THE APP • Read and reply to live conversations in real time • Triage tickets, assign teammates, leave internal notes • See customer context — past chats, plan, history • Track tasks tied to conversations • Manage multiple organizations from one login • Search across every conversation • Tune Kal's behavior and knowledge sources

WHO BUILT IT SupportWire is built by Skcript, a product studio shipping customer-facing software since 2013. We built this because we were the customer. Solo founders replying at midnight, tired of paying enterprise prices for bloated helpdesks. So we built the support tool we wished existed.

PRIVACY Your data stays yours. No training on your conversations without consent.

Questions? Email support@supportwire.app.