SCAN Health Plan

Name: SCAN Health Plan
Rating: 4 (244 reviews)
Author: SCAN Group

By: SCAN Group

Manage Your Health & Benefits

Features & Capabilities

SCAN Health Plan Member app puts your benefits at your fingertips: view or print your SCAN ID card, access plan materials, monthly summaries, and plan extras; plus set communication preferences, change your primary care doctor, update your contact info, and sign up for text messages.

Take charge of your health with personalized recommendations, reminders for care, healthy activities, Telehealth, and secure messaging with SCAN Member Services. This app is for informational purposes only and does not provide medical advice or treatment. Please review all information with your doctor or healthcare provider.

User Growth & Download Statistics

App Communication Privacy & Security Education Accessibility

By:

SCAN Group

Rating:

4.00

(244) 1 new ratings

Version:

1.4.0 Last updated: 2025-12-11

Version code:

880530123

Creation date:

2025-05-28

Compatible devices:

Size:

140.52MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 111,783 ▲ 162

Other platforms

SCAN Health Plan (v1.4.3)

13,467 2.58

(57)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SCAN Group

Apple Apps Store

https://apps.apple.com/us/app/scan-health-plan/id6742335951

User Reviews

Users repeatedly report that the SCAN Health Plan app is unreliable and hard to use. The most common issues are blank screens and nonfunctional features, with critical tasks like finding in-network doctors, viewing benefits (Vision/Dental), and completing actions often failing. Billing and auto-pay functions are frequently broken or unavailable, forcing users to struggle with payments or rely on the website instead. Login friction is common, including repeated requests for username/password and devices not being remembered. Overall responsiveness is poor, with delays in support messages and reports of inaccurate information or misleading functionality. Many users consider the app unusable for tasks.

Pros

Cons

App frequently shows blank screens and nonfunctional features, making core tasks unusable.
Billing and auto-pay functions are broken or unavailable, with users unable to pay premiums online.
Difficulty finding in-network doctors, pharmacies, or benefits; search/navigation is confusing or broken.
Repeated login prompts and failure to remember the device; login friction is high.
Specific features like Vision/Dental sections and other pages often error or fail to load.

Recent reviews

Unable to pay our bill, keeps failing. When you call in it fails to work there. If they can’t handle simple payments how can we trust them to handle our healthcare? Scan gets 1 star for their app and their service

by Ji*****, 2026-05-29

Most options presented on this app turn red and don’t work when you click on them. Other options like looking up authorizations or downloading documents will not load or they tell you to call a representative. Pretty much useless app as far as I can tell.