Reviews of TAG Mobile Wireless

By: HTH COMMUNICATIONS App

List of user reviews and ratings for TAG Mobile Wireless

Total ratings

4.60 (Rating count: 783)

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Review summary

User reviews show a split experience with TAG Mobile Wireless. Common negatives focus on lack of live support, unreliable app login/navigation, and poor service coverage or device quality. A minority report usable devices (iPhone 8/SE) and some positive app/service experiences. The most mentioned pain points are customer support accessibility, app reliability, and network reliability, while a smaller subset notes acceptable device quality and occasional positive service.

Pros

Availability of iPhone devices (e.g., iPhone 8/SE) through Tag, with some users reporting the phone works.
The Tag app can be functional and usable for some users (login and navigation work in certain cases).
A subset of reviewers report acceptable or exceptional service.

Cons

No live customer support and difficulty reaching a human agent; long wait times.
App reliability issues: frequent login failures, navigation problems, and updates that render the app unusable.
Poor service coverage or reliability (low signal, few bars) and inconsistent connectivity.
Device quality concerns: phones shipped could be degraded, damaged, or not as advertised.
Slow or ineffective communication and ticket responses.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.60

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53% (19)

Date	Author	Comment
2026-08-05	Da*****	Fed ex sucks lost my phone company that takes months to help you
Fed ex sucks lost my phone company that takes months to help you
2026-07-19	Le*****	Ok happy
Ok happy
2026-07-18	Sc*****	The best service ever in history.
The best service ever in history.
2026-07-09	Pa*****	By far the most difficult access to a live person with capabilities to resolve
By far the most difficult access to a live person with capabilities to resolve
2026-07-02	Ma*****	This company don’t give phones to people in rural areas without mail delivery. I have tried many times to call and it is worthless. You can’t even get through to ask for help. I’m calling lifeline
This company don’t give phones to people in rural areas without mail delivery. I have tried many times to call and it is worthless. You can’t even get through to ask for help. I’m calling lifeline
2026-06-30	ki*****	I’ve tried getting a phone and service with them for six months. Have given them all they have requested and it’s just stuck in “pending”. So frustrating!!!
I’ve tried getting a phone and service with them for six months. Have given them all they have requested and it’s just stuck in “pending”. So frustrating!!!
2026-06-14	𝓜*****	One of the best networks
One of the best networks
2026-06-02	fr*****	This stupid trying operator no one help me
This stupid trying operator no one help me
2026-05-31	pa*****	This is saved my life, the options are great and very simple to qualify. The down side is the average wait time for phone customer service is an hour
This is saved my life, the options are great and very simple to qualify. The down side is the average wait time for phone customer service is an hour
2026-05-26	Ra*****	It’s a very cheap made phone & service is not good at all.
It’s a very cheap made phone & service is not good at all.