Features & Capabilities

The agent panel is designed to handle incoming and outgoing calls within the Contact Centre.

The queue panel allows you to quickly log in to queues, log out of queues and work with pauses.

Quick Contacts allows individual panel settings for quick dialing of the most frequent numbers or quick transfer of calls to the most common contacts.

Queue History displays the recent history of incoming and outgoing queued calls with the option to dial immediately or view call notes, categories, or play a recording of the call if available.

The Callback tab displays missed calls and requested callbacks, allowing you to dial them directly and mark them as answered.

Directory displays the group's directory set with the option to direct dial or transfer.

User Growth & Download Statistics

App
By:
BusinessCom a.s.
Version:
1.3.4 Last updated: 2026-03-25
Version code:
883725675
Creation date:
2025-05-07
Compatible devices:
Size:
62.65MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
BusinessCom a.s.
Apple Apps Store
https://apps.apple.com/sk/app/bc4-agent-panel/id6458532928
Website:
https://www.businesscom.cz

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