Features & Capabilities

During more than 25 years Enghouse Interactive has developed telephony systems that enable our customers to handle any type of external or internal interaction in the most efficient and professional way - independent of the communication channel. In the product suite Trio Enterprise 6.x, Trio CC makes it easy to work as an agent/operator from a smart phone.

The agent can login, change roles and status, answer incoming calls, handle call back and manage tasks. The agent can preview the queue of waiting cases and can book the most important case. When searching the company directory the agent can easily transfer calls to other colleagues and queues or make outbound calls based on information in the directory. The agent can also record calls and review these in the history view. It is possible to see which other agents are logged on and see their working status.

You will receive login information and manuals from your company.

User Growth & Download Statistics

App
By:
Enghouse Interactive AB
Rating:
4.30
(4)
Version:
2.3.9 Last updated: 2021-12-10
Version code:
845730696
Creation date:
2015-10-19
Compatible devices:
Size:
4.04MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Enghouse Interactive AB
Apple Apps Store
https://apps.apple.com/se/app/trio-cc/id1041945046?l=en-GB

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