Cytracom Mobile

Name: Cytracom Mobile
Rating: 4.1 (873 reviews)
Author: Cytracom

By: Cytracom

Productivity

Features & Capabilities

Cytracom Mobile extends your business line to iOS, bringing the power of our cloud-based UCaaS to your handheld device. Log in with your Cytracom account to make and receive business calls on your personal phone, and quickly merge, transfer, or split calls as needed.

Cytracom Mobile also enables business messaging, shared inboxes, voicemail transcription, and real-time collaboration with Rooms and Direct Messages, keeping your team coordinated on the go.

User Growth & Download Statistics

App Communication Task Management

By:

Cytracom

Rating:

4.10

(873)

Version:

26.5.1 Last updated: 2026-05-21

Version code:

885921113

Creation date:

2019-05-01

Compatible devices:

Size:

76.44MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 65,320 ▼ 125

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Cytracom

Apple Apps Store

https://apps.apple.com/us/app/cytracom-mobile/id1446693134

Website:

https://cytracom.com/product/

User Reviews

Most reviews focus on reliability problems. The app frequently drops calls, logs users out mid-call, and has voicemail transcription and delivery issues. Call history is inconsistent and not synced with the device. Many users also report crashes when performing common actions like attaching photos. A minority praise call clarity when the app works and value mobile access to the company system, with some noting responsive support. Overall, the app shows promise but needs major stability improvements.

Pros

Mobile calling: makes/receives calls from the company phone system on iPhone, useful away from the desk.
When it works, call quality is excellent.
Useful for on-site/out-of-office work—use the office system from your mobile.
Some reviewers praise responsive customer support.

Cons

Dropped calls or unreliable call handling.
Frequent automatic logouts and login instability.
Voicemail issues, including transcription problems and voicemails not delivered to email.
Inaccurate or unsynced call history/log with the device.
App crashes and instability, e.g., crashes when attaching photos.

Recent reviews

Voice transcription is never worked. When I go to listen to Voice Mail The volume is always muted or at zero. There have been a couple times. I thought it was a person call me and just never left a message. they have also been times where my phone didn’t ring and I only noticed when I see a missed call or a new voice message.

by Bs*****, 2026-02-05

This app is bad. Granted, SIP applications are tough. However, when I compare this to MS Teams it is POOR. For example: 1) Want to see a phone number in the history? Odds are this isn’t your day. Maybe close and reopen this app. Or tomorrow might be better. 2) Text messaging from this app is clunky. It feels like the app is TRYING to draw the screen but can’t (Electron?). 3) The contacts search doesn’t. 4) Don’t even get me started on the phone call quality. I’m a 20+ year veteran of networking, I know SIP protocol, and there is just NOT a combination that works reliably. Alternate SIP ports, TCP mode, it’s all pretty bad. The days have come and gone where you can trust the endpoint to have reserved bandwidth. The developers need to go back to the drawing board.

by Gu*****, 2025-12-09

I wish this app would consistently work with headphones. I find I have to switch the audio to the phone then back to my Bluetooth headphones while on a call to get it to play in both sides. Happen across different brands.