Reviews of Power of Vitality

By: The Vitality Group Inc App

List of user reviews and ratings for Power of Vitality

Total ratings

4.20 (Rating count: 7,119)

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Review summary

Users appreciate Power of Vitality for its feature-rich health tracking and motivational potential, including workouts, education, and challenge content, and some use it to earn work incentives. However, recurring problems undermine its value: frequent data-synchronization failures with Apple Health and Fitbit; inconsistent step counts; widespread reliability glitches and slow performance; trouble importing/uploading data; and unresponsive or slow customer support. The user experience also feels dated and cumbersome, with navigation and UI issues that make it hard to find what you need. Overall, the app has potential but requires significant fixes to data accuracy, stability, and usability.

Pros

Feature-rich health tracking ecosystem (workouts, preventive care, articles, videos, challenges).
Keeps users on track and motivated to meet goals.
Useful for work incentives / rewards tracking.

Cons

Frequent data/sync failures across devices (Apple Health, Fitbit) leading to missing or undercounted steps.
General reliability issues: glitches, slow performance, need for frequent reinstalls.
Data import/upload/submission issues (MapMyFitness imports, attachment uploads freezing).
Poor customer support responsiveness and unhelpful interactions.
Dated/inefficient UX: hard to navigate, too many screens, not user-friendly.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.20

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49% (40)

Date	Author	Comment
2026-08-23	ag*****	This app is just being pushed to workers to data mine them. The “rewards” take so much effort to even be considered ok for the data mining. Stay away from
This app is just being pushed to workers to data mine them. The “rewards” take so much effort to even be considered ok for the data mining. Stay away from
2026-08-20	ki*****	I don’t think I’ve ever used an app that refreshes or freezes as much as this thing.
I don’t think I’ve ever used an app that refreshes or freezes as much as this thing.
2026-08-17	ci*****	Certain things in the app, such as the weekly exercise points progress, won’t appear unless you reload it. Also, suddenly not allowing me to submit a biometric screening for points. Finally, don’t have the same options for the rewards mall as my partner (much less than them). Just all around janky and seems unfinished
Certain things in the app, such as the weekly exercise points progress, won’t appear unless you reload it. Also, suddenly not allowing me to submit a biometric screening for points. Finally, don’t have the same options for the rewards mall as my partner (much less than them). Just all around janky and seems unfinished
2026-08-09	AQ*****	This app is terrible. It doesn’t allow me to upload files to show proof of services. It consistently says files must be under 4MB. My files are 3.5MB and they get rejected. The points accrue, then disappear, only to appear again weeks later. My employer rewards are based on completing specific tasks within specific timeframes , and the tasks don’t show up when completed. The app is clumsy and needs improvement.
This app is terrible. It doesn’t allow me to upload files to show proof of services. It consistently says files must be under 4MB. My files are 3.5MB and they get rejected. The points accrue, then disappear, only to appear again weeks later. My employer rewards are based on completing specific tasks within specific timeframes , and the tasks don’t show up when completed. The app is clumsy and needs improvement.
2026-08-07	Ph*****	Helps me keep myself active and reach my health goals in a systematic way. Great motivation for being healthy
Helps me keep myself active and reach my health goals in a systematic way. Great motivation for being healthy
2026-08-06	J5*****	Works fine via web browser but defeats the purpose of an app when the app says “this page is taking a snooze” Garbage
Works fine via web browser but defeats the purpose of an app when the app says “this page is taking a snooze” Garbage
2026-07-02	Jo*****	It would be great if my device health data is synced correctly with this app.
It would be great if my device health data is synced correctly with this app.
2026-06-30	NJ*****	This app has been a constant source of frustration because it will not track your exercise heart rate for credit unless you first tell your device you’re doing an exercise. I’ve racked up 100+ minutes of 60% of my max rate for a consistent 45+ minutes and the Power of Vitality app won’t credit me unless I first tell my tracker “hey, we’re going to exercise now.” What good is that? I’ve given you my data and successfully set up the synch with my fitness tracker, but the app isn’t smart enough to figure out that I’ve been busting my butt. So I’ve relented, make sure to set it to “aerobics” because it doesn’t matter and that’s conveniently first in my tracker’s choices, and then do my walking, landscaping, or whatever else is going to get my heart rate up and keep it there. But I can do that without this app, and was doing that before all this, so the app serves no useful purpose to me other than to get the employer HSA contributions I rightfully earned with my sweat and pain and doctor visits.
This app has been a constant source of frustration because it will not track your exercise heart rate for credit unless you first tell your device you’re doing an exercise. I’ve racked up 100+ minutes of 60% of my max rate for a consistent 45+ minutes and the Power of Vitality app won’t credit me unless I first tell my tracker “hey, we’re going to exercise now.” What good is that? I’ve given you my data and successfully set up the synch with my fitness tracker, but the app isn’t smart enough to figure out that I’ve been busting my butt. So I’ve relented, make sure to set it to “aerobics” because it doesn’t matter and that’s conveniently first in my tracker’s choices, and then do my walking, landscaping, or whatever else is going to get my heart rate up and keep it there. But I can do that without this app, and was doing that before all this, so the app serves no useful purpose to me other than to get the employer HSA contributions I rightfully earned with my sweat and pain and doctor visits.
2026-06-25	Sb*****	Power of Vitality has helped me create consistent behavior change through meeting the weekly physical activity target goal created for me and other resources at my fingertips (setting goals and reading articles).
Power of Vitality has helped me create consistent behavior change through meeting the weekly physical activity target goal created for me and other resources at my fingertips (setting goals and reading articles).
2026-06-20	No*****	As many others stated, this app still doesn’t track properly. You can hit all the steps or cardiac targets, about ready to go to the ER because you’ve worked out so hard, and boom, you get 5 or maybe 10 points. It’s always had bugs, but they increased about the time they started that weekly spin game. As I wrote in other reviews, it’s a shame that our employer requires we use this for a discount on insurance premiums. Most coworkers just try to hit the minimum and stop using it after that. I’ve spent time for years working with the developers and it’s such a waste of time. They don’t bother testing the changes that they implement, and they give the same canned response when you contact them or write a review. For employers considering the app, don’t. It’s junk.
As many others stated, this app still doesn’t track properly. You can hit all the steps or cardiac targets, about ready to go to the ER because you’ve worked out so hard, and boom, you get 5 or maybe 10 points. It’s always had bugs, but they increased about the time they started that weekly spin game. As I wrote in other reviews, it’s a shame that our employer requires we use this for a discount on insurance premiums. Most coworkers just try to hit the minimum and stop using it after that. I’ve spent time for years working with the developers and it’s such a waste of time. They don’t bother testing the changes that they implement, and they give the same canned response when you contact them or write a review. For employers considering the app, don’t. It’s junk.