Vitality UK

Name: Vitality UK
Rating: 3.7 (41 reviews)
Author: Vitality Corporate Services Limited

By: Vitality Corporate Services Limited

Health & Fitness

Features & Capabilities

Get connected to Vitality and track your progress towards Active Rewards on the go.

Link your Apple Health and/or an activity tracker to the Vitality Member App to start earning points towards rewards, from a handcrafted drink with Caffè Nero to cinema tickets with ODEON or Vue, on us.

The Vitality Member App allows you to:

Track Vitality Programme progress
Provide an overview of the products you have with Vitality
Track progress towards your Active Rewards including Caffè Nero and ODEON/Vue
Link multiple devices to track activity including Apple Health, Garmin, Polar, Withings and Fitbit
Track your Vitality status
Browse the other partner benefits available to you
Access to support areas for device linking
View articles from the latest magazine

Collecting your activity data

If you link Apple Health to the Vitality Member App, step data will be automatically sent to Vitality every 2 hours. Workouts and mindfulness activity data will be sent once the activity has been completed. Other connected devices (such as Garmin) will send activity data once the activity has been completed.

Important Information

You need to be a Vitality member to use this app.

Log into the app using your Member Zone username and password. If you don’t have a Member Zone account yet, register on the app using your Vitality membership number.

User Growth & Download Statistics

App

By:

Vitality Corporate Services Limited

Rating:

3.70

(41)

Version:

7.10.0 Last updated: 2026-06-02

Version code:

886014671

Creation date:

2018-01-09

Compatible devices:

Size:

264.65MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 229,334 ▼ 473

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Vitality Corporate Services Limited

Apple Apps Store

https://apps.apple.com/us/app/vitality-uk/id794024908

Website:

http://www.vitality.co.uk

User Reviews

User reviews predominantly complain about Vitality UK's iOS app being unstable and unreliable: activity credit often doesn't register (Apple Watch/ Fitbit), claims submission is blocked, and rewards data can disappear or reset after updates. Other recurring issues include device integration problems, non-mobile-friendly document access, and poor support. Overall, frequent crashes and a frustrating UX hinder use.

Pros

Cons

Persistent activity tracking/credit issues: the app fails to credit Apple Watch or Fitbit workouts and months of activity data can be missing.
Stability and reliability problems: the app frequently crashes, loads poorly, or fails to load at all.
Claims submission workflow broken: submit button often greyed out and there is no obvious way to attach required documentation.
Rewards/points instability: points can disappear after updates, rankings and rewards change unpredictably, and cinema-ticket rewards require extra steps.
Poor support/communication: difficult to contact support, with slow or disjointed responses.

Recent reviews

Does not allow claim submission - after filling out entire form, submit button greyed out. No option either to upload documentation. Bad UI

by An*****, 2025-08-02

Error 301L is all I’ve been seeing for over a month. No way to contact support to get the issue fixed.

by Mo*****, 2025-07-23

This app is ridiculously glitchy and rarely actually tracks any fitness activity. It seems very convenient to Vitality to not track activity points when benefits are rewarded on your activity. “Oh we didn’t happen to track your activity. Just in time to charge you more and not give you the rewards that you are due”. You can get in touch with proof of your activity. When it’s missing months of data at a time, and regularly needing you to submit a form to get your activity recognized, and filling in one of these forms conveniently crashes the app as you swap apps to get the information they need, you’re better off just making a publicly visible bad review.