PerfectServe Clinical Collab

Name: PerfectServe Clinical Collab
Rating: 2.1 (88 reviews)
Author: SmartPager Systems

By: SmartPager Systems App

HIPAA Compliant Messenger

Overview

Version:

5.7.2

Last updated: 2026-07-08

Ranking

#215,800 ▼ 2,431

Overall

Features & Capabilities

PerfectServe Clinical Collab is a HIPAA-compliant enterprise messaging and collaboration platform for healthcare. The Chrome extension delivers secure real-time texting, voice, and multimedia messaging, voicemail delivery, and a unified channel that integrates with EMR systems and hospital phone infrastructure.

Key capabilities include reliable multi-channel messaging with intelligent routing, Active Directory integration, call center workflow compatibility, advanced on-call scheduling with real-time integrations (Amion, QGenda, Tangiers), patient-centric message tracking synchronized with the EMR, and nurse mobility through room alarms and assignments.

User Growth & Download Statistics

App Communication Privacy & Security

By:

SmartPager Systems

Rating:

2.10

(88)

Version:

5.7.2 Last updated: 2026-07-08

Version code:

887755725

Creation date:

2013-01-26

Compatible devices:

Size:

102.99MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 215,800 ▼ 2,431

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SmartPager Systems

Apple Apps Store

https://apps.apple.com/us/app/perfectserve-clinical-collab/id594288220

Website:

https://www.telmediq.com

User Reviews

User reviews broadly complain that PerfectServe Clinical Collab is unstable and unreliable (frequent crashes, slow/ glitchy, inconsistent alerts). Notifications often fail to appear or stay unread; users also report noise from messages about others’ patients and poor threading. Privacy concerns and HIPAA/data privacy worries are raised. Some redeeming notes include EMR integration aiding workflow, secure group chats, and a well-designed iPad app experience, though gaps like landscape mode and filtering persist.

Pros

Generally works well when network is available (%99 of the time)
EMR integration makes communication easier by pulling from the patient chart
Secure group chat capability that loops providers and admins
Proper iPad app design (even if landscape mode is not supported)

Cons

Unreliable and glitchy performance with frequent crashes and slowdowns
Notification issues: not pushing new messages, inconsistent alerts on lock screen/Apple Watch, and unread indicators that don’t clear
Too many irrelevant messages about other patients leading to information overload and difficulty filtering by patient
Privacy and HIPAA concerns, including data privacy worries and perceived data scraping or exposure
Usability/UI and platform limitations: unintuitive interface, hard to identify message recipients by title, and device-specific issues like no landscape keyboard on iPad