PerfectServe Practitioner

Name: PerfectServe Practitioner
Rating: 4.6 (1798 reviews)
Author: PerfectServe, Inc.

By: PerfectServe, Inc.

Medical

Features & Capabilities

PerfectServe Practitioner is a mobile app for physicians, physician assistants, and credentialed medical staff working in inpatient and outpatient settings. It delivers secure, targeted clinical messaging—text, clinical photos, voice, and group messages—while Dynamic Intelligent Routing connects you to the right colleague in real time, and preserves caller ID privacy when contacting patients.

Features include instant on/off call status updates, customizable reach preferences, back-up routing when you’re unavailable, patient group management, quick charge capture at the point of care, and 24/7 Support. Note: your organization must be a PerfectServe client to use the app, and sign-in uses your PerfectServe credentials.

User Growth & Download Statistics

App Communication Privacy & Security AI

By:

PerfectServe, Inc.

Rating:

4.60

(1,798) 1 ratings

Version:

9.6.0 Last updated: 2026-05-20

Version code:

885867368

Creation date:

2010-04-22

Compatible devices:

Size:

40.26MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 44,724 ▼ 77

Other platforms

PerfectServe Practitioner (v9.3.1)

63,929 1.86

(335)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

PerfectServe, Inc.

Apple Apps Store

https://apps.apple.com/us/app/perfectserve-practitioner/id367592241

Website:

http://www.perfectserve.com/

User Reviews

Pros: The app offers secure, HIPAA-compliant messaging across providers, time-saving workflows, and ease of use with simple assignment, plus responsive support and long-standing institutional adoption. Cons: Recurrent reliability issues mar experience—notifications often fail to alert, or are inaudible; the app crashes, freezes, and requires frequent refreshes; messages can be routed to the wrong physician, risking patient safety; iPad usability suffers due to no landscape mode or split-screen support; occasional audio issues like sudden loud volume without controls.

Pros

Secure, HIPAA-compliant messaging across providers.
Time-saving workflow that improves timeliness of patient care.
Easy to use with straightforward assignment, reducing confusion about who to call.
Responsive customer support.
Established, long-standing platform widely adopted across departments (e.g., radiology, home health).

Cons

Unreliable notifications and inaudible alerts, causing delays in message delivery.
Frequent crashes, freezes, and overall instability requiring repeated refreshes.
Messages occasionally routed to the wrong physician, risking patient safety.
Lack of landscape mode and split-screen support on iPad, hurting usability.
Audio issues such as sudden loud volume with no volume control.

Recent reviews

This latest update has really hindered our workflow. The required forms are a huge disaster and need to be gotten rid of. I think I will be suggesting we change platforms if it’s not reversed. It is time consuming to send a message for new admission now.

by er*****, 2026-03-28

I’m a physician. Can’t retrieve very important messages unless you have perfect reception or perfect WiFi. Very limited options with what you can do with the messages. Don’t understand current rating. Absolutely terrible in comparison to competitors like mobile heartbeat or clinical comms. Must be very cheap for the institution. Garbage app.